[Resolved] Hometown, Bangalore — Items not delivered | |
We purchased bathroom fittings from Home Town Bangalore on 2 October 2008, Receipt Nos: [protected](Rs 9595/-) and [protected] (19127/-) After repeated followups items on Receipt No [protected] was delivered on 20 October, though the delivery note, has 8 October as the despatch date. The other items I have no idea when it will be delivered. It amazing that Hometown NEVER has stock of anything..It always takes one to two weeks for any item to be made available. If you are going to take 20 days to deliver an item, why not I pay on delivery? Is there no value for my money or time? Moreover the complacence and attitude of the staff at Home Town is enough to put off anyone from coming there a second time. I have been inconvenienced so much by this delay as I had to pospone the plumbing work appointment a number of times so far. Hometown does not even care enough to let me know that the delivery is delayed. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Dear Vikram,
Did anything happen after you wrote this?
I have a similar problem in hand where my furniture has not been delivered and every time I am told the furniture is not in stock.
Atul
Did anything happen after you wrote this?
I have a similar problem in hand where my furniture has not been delivered and every time I am told the furniture is not in stock.
Atul
I totally agree on the worst Customer Service ever I get. I booked for Bed and Matress and it was supposed to deliver by 22/02/2009 after one month of purchesed. But no response at all and when I tried thru thier CSD its always busy.
Is there any mean by which I can get my money back. If this is the case which means India's famous Pantaloon Brand itself is downgrading them.
First of all they should be customer oriented then only they can survive in Present scenario.
Is there any mean by which I can get my money back. If this is the case which means India's famous Pantaloon Brand itself is downgrading them.
First of all they should be customer oriented then only they can survive in Present scenario.
I too agree that they have the worst customer service ever, they get the advance money telling you that they are going to deliver the product next day, but they wont.They will never have stocks, we have to follow them up everyday to know the status of the delivery.Their customer support lines will be busy always, we need to get hold of the phone dialling again and again.Very pathetic service
Still waiting for an washing machine to be delivered, they promised tomorrow, I fed up calling them, I let the choice to them bringing it tomorrow or within this year end :(
Still waiting for an washing machine to be delivered, they promised tomorrow, I fed up calling them, I let the choice to them bringing it tomorrow or within this year end :(
We have never faced such a ridiculous and irresponsible response from the Home Town(JayaNagar, Bangalore) staff.(Full payment of Rs.22339 was done)the item was supposed to be delivered on 19-10-11.No notification done till now regarding the delay, only we keep making tens of phone calls everyday to listen to their very imaginative reasons for the status update.Even the sales person(Raju-Spring fit Mattress)/His Manager(Shyam--This Person is the best of all...he takes ZERO responsibility be it sales/delivery of the product.Wonder why this person exists )/Customer Service Manager (Fahadur Rehaman Khan).Nobody even knows the status of our order till this moment.
NEVER NEVER NEVER BUY FROM HOME TOWN.IT IS A NIGHTMARE
NEVER NEVER NEVER BUY FROM HOME TOWN.IT IS A NIGHTMARE
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Home Town — GOODS NOT DELIVERED
I had purchased 3+1+1 seater Sofa set from Home Town (Greate India Place, Noida) on 11th June 2008 through Receipt No [protected]. I was given a delivery date of 20th July 2008. However, despite giving the entire payment till date I have not received my goods. My request for the refund of my money was also rejected by Home Town. Can you please help me out.