[Resolved] Hometown, Kolkata — Unfinished Kitchen work for months | |||
Never though I will have to deal with such a cheat and unprofessional company. I had placed an order for a Modular Kitchen and paid full money as they demanded (Home Town policy of full payment for them to order fittings and parts). Somehow they could complete the basic setup but due to supply of improper pieces the work was incomplete. This was month of July 2010. They said will get proper parts in 30 days time and finish it. Its nearly 6 months over and after repeated requestes they just ignored the remaining work. Never bothers to call back even after messages are left and everytime someone picks up says has no idea of the status. Bunch of liars and cheats. I am out of town on work and it has become a challange to get the work done. Can someone help me with phone numbers of Home Town Senior Management in Kolkata or their HQ. Need to have a friendly chat with them. Also need guidance to take them to Consumer Court. Dipankkar [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I would advice customer NOT TO BUY PRODUCT FROM HOME TOWN, KOLKATA. They are the biggest cheater in Kolkata. I have ordered a dinning table under Advance Receipt No: [protected] dt. 28/08/2011 which was supposed to deliver within 3 days. Right now it is more than 20 days and there is no sign of delivery or status report from their end. We have tired of calling again and again. As per my last correspondance, they asked me to send email at ht.[protected]@futuregroup.co.in requesting for refund. Now they guys are kept neglecting my email and not ready to provide the refund against non-delivery of product.
HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.
HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.
We have purchased a sofa set from bhawanipore . They have told to deliver it on 30th Jan but after making call and confirmation they are not come on time . They come on 1st feb, while we have told them that delivery address is a resort and we will not available there at all the time Because that is 25km away from the city . It's Vedic village. But after making delivery the fitting person has came on 3rd and when he open the cartoon he saw that the sofa is defective both the armrest is broken. Again they told met at they will change it within two or three days but still there is no information from there side. I don't know to whom I make contact . Pl infomus the proper person name so that we can contact them. Nawal Jalan . Vedic village, farm house no ;35/26 phone no[protected]
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This message is from HomeTown.
We deeply regret the inconvenience caused to you.
The kitchen was completed to your satisfaction and we have also received completion certificate.
For any further queries please feel free to write us on [protected]@futuregroup.in
Assuring you the best of our services.
Sincerely,
Customer Service.