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HOUSE FULL FURNITURE

HOUSE FULL FURNITURE
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38 Reviews
Nagendra Send email

CHEATERS,,,,,,,,,,,

I too agree with their bad customer service, I ordered a shoe rack for 3k on 01-06-09, After a long wait i got the material on 08-06-09. But latter i found, when the guy came to assemble that its is not complete shoe rack. Some parts were missing from the pack.

Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem ?. Why i am suppose to wait for their next consignment from their supplier ?...Now they started even avoiding my calls, once they come to know i have called them.

Purchased from Dhasir, Mumbai

Please avoid visiting that store...which i feel is a silent cheater...


37 Comments

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Ronak Send email
 
i do agree with that, i bought bedroom set from housefull, pune. within a week time double bed got break, then i come to know about quality. i invested in wrong outlet. their employees also misbehaved by saying we've lot of customer walkin, they'll buy from us - statement by some akbar salesman
VILAS P RABDE Send email
 
I am frusteted with HouseFull's pathatic service and customer orientation.

I booked four items worth Rs 30, 381/- on 15th Aug 09 ahainst HDC No: 1007/2009/2707 (booking No: 100715809221) in Pune.The delivery commitment was 21st Aug 09. I received a phone call from Wagholi godown that they cannot deliver on 21st (i.e.Yesterday). I force them to deliver same day as Ganesh Festival starts from 23rd Aug. They delivered only 50% material at 8:30PM (late evening!) The carpenter came for assembly atoday and messed up my drawing room with screws and garbage and refuse to clean. The wall unit knob is missing and it is assembled wrongly. The customer care tel (022 28292512), no one was lifting today around 4:30PM.

Finally I manage to contact Mr Momin from Pune office (020 66212148) and he confirmed that the carpentors do not clean up the mess they created and you are the first pcustomer complaining.I disagree with this kind of customer orientation.I told him whosoever comes to my home for repair work(Electrician, plumber etc )cleans up the area after work. I told him to take back the material supplied so far and refund my money. He told me to contact higher authority on cc@houseful.co.in (Ms Deepali and Miss Ranjana) I tried again the same customer care no...no reply.

Mr Momin told me that he will depute the carpentor today for delivery of rest of the material and pending work of wall unit.It sis 6:00PM now no body turned up so far...

I recomend my friends not to deaI with HouseFull and if they do so have clearcut agreement
I yet to acess the quality of the furniture they nhave supplied so far!!!

God only can save me and Housefull !!!

Vilas Rabde
Ganesh R. Chavhan Send email
 
Really a bad service..

I had purchased furniture around 80 k, some of the parts i got after delay of two months that to be after following too much. They agreed to give me discount or gift voucher for delaying the material...but now they are denying the same giving reason of global slack..just like they are doing bussiness globally...

I too agree with their bad customer service, I ordered a shoe rack along with other furniture on 15-07-09, After a long wait i got the reamining material on 25-09-09 out of which soe rack is one. But latter i found, when the guy came to assemble that its is not complete shoe rack. Some parts were missing from the pack.

Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem ?. Why i am suppose to wait for their next consignment from their supplier ?...Now they started even avoiding my calls, once they come to know i have called them.

Purchased from Chinchwad, Pune

Please avoid visiting that store..they are really cheaters...
Kajal B Kalwar Send email
 
They are House Full of

Cheaters…
False commitments…
Misbehavers ….
Humiliation….
With very Bad after sales services….

Over all frauds…..

I purchased a wardrobe from House Full’s outlet at Thakur Mall, Dhasir on 21-02-2010, invoice no-1412. which was delivered on 27-02-2010 late evening. At night 9pm a person call me from House Full and said by tomorrow morning they send some one for assembly wardrobe. Till from that day after making so many phone calls no one come to assembly wardrobe. Employees are ill-mannered, indecent, unrefined.
Each time when I call them their employees talk in a very rude way and giving false commitments each time.
At the end I decided to return my wardrobe under their Exchange & Returns Policy which is mansion on the back of Retail Invoice. but they refuse to take it back.

Pathetic Employees, Pathetic Products, Pathetic Services

please avoid visiting that store, they are OVER ALL FRAUDS...
Ravi Send email
 
I had a wonderfull experince with housefull as i wanted the delivery very urgent the store manager akber helped me out with this and given us the delivery as we wanted after reading all this i am just praying that i should not get any kind of problem with my furniture.
 
When i bought a dining table set from them. Before buying they mentioned dining table comes with free dinner set. Even its mentioned in the receipts. But they never delivered dinner set. Following up with them is such as waste of time. CHEATERS
 
HORRIBLE HOUSE, FULL WITH CHEATERS

I am frustrated with Housefull's PATHETIC customer service!!
I ordered a centre-table from the store 5 days back, which got delivered to me the next day. The carpenters came the following day to assemble the table, and they claimed that one of the connecting rods were small in length. They went back and promised to come the next day with the replaced part.

But since then, they have not turned up.When I try to call them up, they reply to me in such an uninterested manner that they are trying to reach the manufacturers etc etc. But they are not even telling me when they will be sending the fellows!
I suspect that we were cheated with the faulty product! The worst part is that, the manager advised us to take up delivery service because he said they won't take up responsibility if damaged goods were sent or we find them damaged on unpacking them!!
I AM STILL WAITING FOR THEIR DAMNED SERVICE AND YET TO ASSEMBLE MY ILL-FATED TABLE.

This is unbelievable! They are a group of big frauds and criminals.
And checking up the nature of all the complaints listed above, I think there is a similarity and all the customers are being duped in the same fashion.
They need to be penalised for all this! The shop needs be pulled down.

I ADVICE EVRYONE NOT TO BUY ANY PRODUCT FROM HOUSEFUL
 
the products are horrible, they appearer good to the costumers but all materials used r so weak, i bought a bed room set from there, after 2 days of assembly the bed actuality brook into 2 peaces, the products they sell is not worth .i think i will sue housefull for that reason, people please dont buy any stuff from them
 
They never keep the commitmemts, even I got cheated by them. The wall unit delivered by them was damaged and are not intereted in changing the same.
 
I too agree with their bad customer service, I ordered a TV Wall Unit for 15k. After a long wait i got the material. But latter i found, when the guy came to assemble that its is not complete TV Wall Unit. Some parts were missing from the pack.

Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem ?. Why i am suppose to wait for their next consignment from their supplier ?...Now they started even avoiding my calls, once they come to know i have called them.

Purchased from Warje, Pune
 
Yes... Friends, I have also got the horrible experience with this bullshit furniture store. Really, no one even think of buying a single product from this store. I had purchase one bedroom set on 20/07/2010. They had committed to deliver on 30/07/2010. On 29/07/2010 i had called up and inquired about the delivery, they told me that, the whole consignment had damaged and we are getting it in one week and from that day story begins. They had given delivery date like 5/8/2010, 12/08/2010, 20/08/2010 23/08/2010 one after the other and still i have not received my set. what will you call this service?. My request to all of you is that, don't deal with such type of buggers in future, because I have got lot of disappointment than good and timely service.
 
HAHHAHA Housefull...Really full of doubts.. NEVER Buy anything from HOUSE FULL...It's been almost three weeks while I bought Dinning Table and 4 seats of chairs.

After Made payment They took almost 3 days for DELIVERY and after delivered they told us it will again take two days for Assambled the dinning table then finally after 4 days assembled and still NO REPLACE done for the FAULTY parts of the Dinning table which is downside glass.
That is CALLED HOUSEFULL...FULL OF TENSIONS

AnYONE can provide me the replacement parts to be attached as soon as possible as It's already passed two or three weeks.

There office employees doesn't not pick up the phone and mobiles while I visited the show ropom they again promised to do the same within a days and now again it's been almost 5 days .
 
Thanks dear I was looking for a bedroom set luckily found this page, at least i will not purchase anything from housefull.

Thank You very much,
Abhijeet Asre
 
Even i agree with all the above complaints!!
My father had bought an entire bedroom set from there, consisting of double bed, 3-door wardrobe, dressing table and side table...for Rs. 58, 000/-
 
I have similar complaints - a bedroom set falling apart within 6 months and no response on the phone number that i have of HouseFull, Mega Mall, Andheri, Mumbai.
Has anyone approached the consumer court so far?
These people need to be punished.
I am willing to file a consumer court complaint and would do with more support. Those interested, please email me at saru64@gmail.com with complete details, receipt number etc.
Sarita
 
Hi, My name is Dhiren Rajghor .I am the customer care manager for Housefull Int Ltd. Would request all dissatisfied customers of Housefull to contact me on 97022 56728 or email me dhiren.rajgor@housefull.co.in .Our endevour is to serve all our customers to the best
 
Hello Ms Saru, My name is Dhiren Rajgor .I am the customer care manager for Housefull Int Ltd. Would request you if you have any greviance for our company or any complaint regarding your furniture purchase pls feel free to contact me on 97022 56728 or email me dhiren.rajgor@housefull.co.in .Our endevour is to serve all our customers to the best .Pls send me your purchase details to resolve the issue
 
i have booked lorain dining table & 6 tifton dining chairs on 7.11.2010 (HDC NO. 1009/2010/2698) at Vashi store.. i have made full payment by credit card. the delivery date given to me on the challan was 4.12.2010. but till date(11.12.2010), i have not received the same.your store manager didn't communicate me any thing regarding it Every time i have to contact your store.Store manager, Mr Haidar does not give any satisfactory answer. Every time he gives me new date of delivery. Now he is saying that delivery will be given on 22.12.2010.That is also not sure.Why so delay of about one and half month after making full payment.This has also caused mental stress to me, whether i will get the delivery or not..Immediate corrective action is requested from your side.
May 16, 2011 by
sharmakaruna
 
Hi everyone, i am filing a case against Houseful in the consumer court, do you all want to be part of it, if yes than please contact me at karuna.designer@gmail.com. lets come together, so that houseful is banned from the market, as we are also suffering the worst after paying and not getting the comitted service aan on commited time.
May 20, 2011 by
housefull customer care
 
Hello Ms. Karuna, My name is Dhiren Rajgor .I am the customer care manager for Housefull Intl Ltd. Would request you if you have any greviance for our company or any complaint regarding your furniture purchase pls feel free to contact me on 97022 56728 or email me dhiren.rajgor@housefull.co.in .Our endevour is to serve all our customers to the best

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