[Resolved]  House Full Store Offers - Pune — House Full store at Pune is not giving the correct information on the offer details

I would like to create awareness regarding pathetic treatment by House Full, Kharadi, Pune (Furniture, home appliances store). We purchased bedroom set worth 15, 999 on 14th Aug-08. We made full payment and asked to deliver the same on 3rd Sept-08. After a week I called them up and asked to deliver this on 1st Sept-08 to which they confirmed over the phone. I once again cross-checked after 2 days by calling whether they will be delivering the furniture on 1st Sept-08 and they replied positively. On 1st Sept-08 when I did not hear from them till late afternoon, I checked with the showroom and some lady told me that it has already been dispatched. After calling them thrice, I was informed that they do not have stock and they will send the furniture after 5 days. As informed, I doubt when I will get the furniture as the showroom manager informed me that they are bringing it from their Nasik Showroom. After running after them like mad, I received furniture from them on 7th sept 08 though I had paid them on 14th August08. Still the mattress was not fitting to the bed size. Till now I am regularly following up and shouting at them but all in vain. They just give lame excuses and commitments. Even some of my office colleagues had told me earlier about the poor delivery response and customer treatment by House Full. ANYBODY PLANNING TO BUY FROM HOUSEFULL DUE TO LOWER PRICE BEWARE..THEIR SERVICE IS WORST I HAVE EVER SEEN AND QUALITY SO PATHETIC...WAIT FOR SOMETIME TO GET SOME MORE CASH IN HAND AND BUY FROM SOMEWHERE ELSE.

Hello all,

I agree to the previous comment made by my unknown friend, who has been cheated by Housefull mall guys in Kharadi like me.

I purchased bed room set from them on 29th August 2008, got a confirmation form them about delivery on 10th September and assembly on 13th Sept. Unexpected from them, I didn’t hear on 10th Sept about delivery of furniture. They promised me that on 13th furniture will be delivered and assembled on the same day.
They delivered the entire bed room set but not the wardrobe. Gave stupid and illogical reasons, when asked about partial delivery of furniture.

There is no difference of ATTITUDE OF WORK between Houseful Carpnter and Manager of the showroom. All of them lack efficiency, give false commitments.

The nightmare for all customers of Housefull is, you pay for the new product and THEY SELL BLOODY DEFECT PRODUCTS. i.e the last thing that any customer would want after paying their hardearned money.
Till date i.e.6th October, we are still i the process of replacing the wardrobe, because all this while, they have made 4 replacements and all of them have been DEFECTIVE Products.

These guys work with the ATTITUDE OF CALTA HAI SIR, thoda defect to rehta hi hai, such unproffessional is their way of work

They made their carpenters wait at my till 12.00 midnight, as I fired the hell out of them and asked to return my money.

PLS PLS PLS PLS, if you really value your hard earned money, don`t make the mistake of buying anything from houseful, if you believe in QUALITY.

Following are the details of the corrupt staff members working in Housefull mall in Kharadi -

1) Store Manager in Kharadi - Shantanu (Liar No. 1)
2) Dept Head - Nagraj (No. 1 in giving False commitments)
3) Raj - No. 1 Coward, who gives false commitments and then asks his seniors to face the wrath of the customers).
4) Retail Manager - Ritesh Mishra
5) Mahavir - Drunken staff who never responds and picks up the phone

Housefull is one of the biggest cheaters place. I bought furniture worth 20000. They promised me a pendant worth 10000. Till date I have not got any furniture. The pendant they gave was not even worth 1000. Now I am busy climbing the steps of consumer forum to see if I do anything about it.

BUT BEWARE GUYS, this HOUSEFULL IS A BIG SCAM place.
Never buy anything from there...specially from the showroom in Chinchwad.

Yes, DON'T BUY FROM HOUSE FOOL. I THINK THEY IMPORT REJECTED FURNITURES FROM MALAYSIA AND SELLING HERE. SOMEBODY SHOULD FILE A STRONG CASE WITH CONUMER COURT AGAINST THESE PEOPLE.

Above complaints are right because I also facing same type response from House Full people. I also purchased safo with chairs but uptill date fittings is not completed because some hardware missing they people only saying within two-three days we do fitting, this matter going on for 20 days. I also contacted all related people but nothing is happening. So I decied go to consumer forum.

I completely agree! i have experienced the same thing.. my delivery was scheduled for 19 of nov.. i informed them well in advance that i have a party at 21 so i want everything before that.. i purchased goods worth 60 K in one go from house full.. but was felling so helpless after placing my order.. after so many phone calls & personal visit i got my goods delivered much after the scheduled date.. that too not all, they just delivered half of the stuff and said half in not in stock.. then after waiting for 4-5 days finally i got remaining stuff but this time it was not what i ordered!!.. he is delivering something which i have not ordered!! and arguing with me that company doesn't deliver wrong thing &. i must have ordered that! finally after speaking to their seniors they agreed their mistake... . that is not enough.. it is hardly 5 months and my bed i.e. CADIZ BEDROOM SET is literally broken into two!! screws from one side are all loosed & it is of no use to me.. i have uploaded pic of my broken bed on this link c it your self!--http://img246.imageshack.us/img246/7308/housefulldahisar.jpg i am warning all those who are planning to buy any stuff from them.. BEWARE ... i am trying there ph no but no one ever picks up phone which is provided on thr website i.e. Tel.[protected], 29451801 .. if they are giving these types of services in a city like mumbai then i really fell pity about all those small towns customers where they their branches... I have lost all my faith in this company & i seriously dont want any consumer to fall prey to them.. PRATEEK

Guys whoever wants to take really good action again Housefull. call me up. I plan to take this to the newspapers straight with pictures and proof against them. Or we can simple put up a rally in front of their showroom and make them stop all this non sense.

Email me on [protected] and we will take up to the newspapers

I agree my inlaws also bought a dining table with a set of four chairs in wood and a computer table with space for large speaker and players and a chair matching to it.

The chair came without the rod (just two pieces arrived the back rest and the seat the rod which connects them was missing. It is been over two months they have not yet got this attachment.Once two of their people came with a wrong attachment.

I agree that they are big cheats and nobody should go to their showroom.

I totally agree to all the above compalints. I have purchased one TEXAS BEDROOM SET by paying Rs. 18, 287.50 on Sep 6, 2009. I was told that, it will be delivered on 15 Sep 2009. But it was not delivered in time, after i made several visit to their Chinchwad (opp to Big Bazar) branch, it was not delivered. Fianlly it was delivered 29 Sep 09. In that also, later (during their installation), we found that, the dressing table with mirror is not there. Till date i'm following with them.

So if anybody plans to buy something from House Full, kindly make sure that, what will be the delivery date, how many boxes supposed to be delivered. make a proper check list... or you'll be in trouble like anything...

Regan

I totally agree with above comments made by friends based on the bad experience they had with Housefull. I happened to be latest victim of Housefull`s phatetic service form their Aundh outlet. I had to run pillar to post to get my sofa delivered and get it assembled.Adding to my surprise i found scratches on the centre table which when asked to the concerened was very casually handled.

Please raise your voices. Jago grahak Jago.After all it`s your hard earned money.

House Full is best furniture store...

HAHHAHA Housefull...Really full of doubts.. NEVER Buy anything from HOUSE FULL...It's been almost three weeks while I bought Dinning Table and 4 seats of chairs It tool almost 3 days for DELIVER and after delivered the tols us it will again take two days for Assambled then finally after 4 days assembled and still NO REPLACE MEANT done for the FAULTY parts of the Dinning table..

That is CALLED HOUSEFULL...FULL OF TENSIONS

A very bad experience I had for the dining set I purchased from House Full.
2 chairs were faulty and we have not got any replacement for last 2.5 months.

I totally agree with al above complaints. i bought 3 door wardrobe. The delivery was late as usual and the mirror door was broken. Now i am using the wardrobe without one door.they havent replace it yet. dont even pick up the phone.

Bad Experice from housefull i purchased one dressing table. mirror were defective one .complaint many time didn't got any respone.while calling never pick up the phone. literally very bad service.

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