HTC Chacha — Battery problem

Address:Pune, Maharashtra

Hi,

I have purchased HTC Chacha at Pune 2 months back. Since the time I got this HTC, daily I have battery problems. Battery gets heated every time I use it and when I charge. Battery backup only 12 hours. This product is under warranty and I want to replace with new HTC or the battery. I have send many emails to HTC but no one has responded.
Very worst customer service from HTC.

Contact : [protected]

Regards,

Firdosh Husain Mohammed
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HTC — Battery Problem

I have purchased HTC Touch Diamond CDMA phone worth Rs.30, 000. From day one it has been a pain, first there was a mic problem after 3 visits and innumerous call those guys replaced my handset. In the new handset the battery was barely giving me a talk time of 1.5 hrs. I lodged a compaliant and never got any reply from HTC, one fine day they called me and asked me to take the handset to their Borivali service centre, Taipain Electronics. They took my phone, sat on it for a whole week just to let me know that there was no problem in the battery. After my constant visits, they were ready to replace the battery. But alas the new battery is all the more worst.

The costliest phone with this kind of a battery life and to make matters worst the customer care department has no knowledge what so ever about the products. It seems they have recruited a bunch of fools. Now the service centre guys seem to be ignoring my phone, they have started giving me lame excuses. I seriously need a solution for this.

Thanks
Gazal

HTC — Battery not working

I purchased the mobile on Feb15, 2009 from The Mobile Store, Patel Nagar, New Delhi. the battery backup is of only 1.5 hrs but the same has been written as 5 hrs in the manual. i visited the HTC service centre @ gurgaon, they replaced the battery, still the same problem is there.
my htc p3400 always be restarted after 2 or 3 minute use or when use internet

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