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Hi,
Ur lucky that u got ur motherboard replaced. I have HTC-P3400i since 2K8. 4 mnths back, I also take my set in above hTC service center (SG Infotech, Borivali) for resolution of my set's battery drain problem. Initially, they charged me 750 bucks for repairing. The took 5 days resolve the problem and when I started using I experienced no change in my problem. I again submitted the set and suggest them to keep my phone with them for 7 days more after repairing so that the problem get tested and freezed. After 15 days I called them again and they tell me that motherboard needs to be replaced and quote me 8000/- (My brought the set @10120/-) and with warranty of only 3 months.
Since then I am in contact with hTC global service center seeking for offer me one of the below possibilities.
1. affordable motherboard cost.
2. Exchange offer.
3. Warranty upto atleast 1 year as it cost near to new set. (hTC Smart is aprrox. 7000)
As per hTC INDIA customer support country manager import duty is 40% on set device part. Thus, it cost high. As I am 2 year old customer they offer me device cost 6000/- with 6 months warranty and no service charge on it. But still it is too costly to repair.
U feel urself lucky that u dnt need 2 pay 4 motherboard.
Ur lucky that u got ur motherboard replaced. I have HTC-P3400i since 2K8. 4 mnths back, I also take my set in above hTC service center (SG Infotech, Borivali) for resolution of my set's battery drain problem. Initially, they charged me 750 bucks for repairing. The took 5 days resolve the problem and when I started using I experienced no change in my problem. I again submitted the set and suggest them to keep my phone with them for 7 days more after repairing so that the problem get tested and freezed. After 15 days I called them again and they tell me that motherboard needs to be replaced and quote me 8000/- (My brought the set @10120/-) and with warranty of only 3 months.
Since then I am in contact with hTC global service center seeking for offer me one of the below possibilities.
1. affordable motherboard cost.
2. Exchange offer.
3. Warranty upto atleast 1 year as it cost near to new set. (hTC Smart is aprrox. 7000)
As per hTC INDIA customer support country manager import duty is 40% on set device part. Thus, it cost high. As I am 2 year old customer they offer me device cost 6000/- with 6 months warranty and no service charge on it. But still it is too costly to repair.
U feel urself lucky that u dnt need 2 pay 4 motherboard.
Hey i bought htc wildfire before 1 month at starting my phone has mistake when somebody call me then my phone notify me after callers 3-4 rings gone...i went to service center he says change the pcb of this cell he change it but still problem is...
What i do?
What i do?
my htc desire s mobile gets hanged
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I had HTC HD2 and have had terrible experience with the device, service quality [again SG Infotech] and there after with the HTC officials to resolve the problem. This is going around since 2 month and now am planning to drag HTC to consumer court.
Even I had the same issue of board change and later I was given warantty extension of additional few months, but you need to aggressively follow with them. Contact the manager at Salora International Andheri and talk to concerned authority.