[Resolved]  http://www.adidas.com/In/Homepage.asp — Poor Quality Product and Worst Customer Care

I buy one T shirt from Adidas Store Pune , after 4-5 wash its color got faded out in patches (not complete) .
i went to get it replace from there store in Shipra Mall Indirapuram Ghaziabad , but i was surprise to hear that I need to get it replace from the store from where i buy this , I was thinking this is a global brand with atleast comman replacement policy country wide i was wrong , anyway i mail to there Customer Care , they came back with reply and ask me to share the picture of T-shirt .i shared the same now since they came to know what they really have delivered to end user , they dont have words to reply i wrote them multiple times but simple reply " we have forward the details to concern dept will come back to you soon" and after some time they least bother to reply even.
I suggest one should avoid Adidas , the company who charge like a premier brands and deliver defected products and there customer care prove the same by not replying even after 2 month and multiple mails.


Regards
Nitesh Sharma
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Aug 13, 2020
Complaint marked as Resolved 
 
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