[Resolved]  Hungama.com — charges for unused services

Address:

Pune, Maharashtra

In month of Nov.2012, we received a phone call from hungama claiming that along with BSNL they are offering downloads of games, music and movies. We were told that they would issue us a user name and password to use such services. It was also confirmed that we will be charged only if we log in with the provided user name and password. Reluctantly we accepted the request and never used or downloaded any game/song/movie from the said site. Though we were surprised to see a charge of Rs.80.79 in our November bill. We understand that many of our friends and relatives too are charged while no one has used their services.

No one at hungama is picking up the phone provided as a toll free customer care number_[protected].
Local BSNL office refuses any tie up with hungama.
Please help us with this online forgery.
Best Regards.