[Resolved] iBall Laptop Bag — Bag buckle broken in 15 days

kperiwal

from Vadodara, Gujarat

Address:

Maharashtra

I had purchased a laptop bag from Staples store in Vashi. It was a belkins bag costing 1700. After two days o[censored]sage the zip started having problems. I went back to the store and asked for a replacement. Ganesh, the manager was reluctant but asked me to take any other product. I then chose an I Ball Executive laptop bag for Rs. 1699. Now after 15 days o[censored]sage of the bag, the buckle for one of the straps has broken. I use the bag for carrying a 10" laptop. I went back to the store to get the same exchanged or repaired. I was flatly told that the same is not possible.

I do not understand how a buckle of a bag made to carry a 15.4" laptop break in 15 days and that too when used to carry a 10" mini laptop.

The manager Ganesh was very rude and did not offer any help or assistance.

I want to get my bag replaced or my money refunded.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sanjay.dhuamada

from Delhi, Delhi

owner is ba....d.

Ask owner if money needed, i will say him one way by which he need not to do any thing but will earn so much money to enjoy their life by just using family members outside. Too many rich people want them to use and pay good cost.