IBM Server — Fake components installed

Address: Mumbai City, Maharashtra

We have bought a IBM server from their authroised agent/distributor in India and 2 of the 3 HDD on RAID 5 config failed.

It turns out that the distributor has supplied us with 2 fake IBM branded HDD

What is the recourse I can take
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IBM Server — SERVER MONITOR PROBLEM

SIR,
WE HAVE ALREADY REGISTERED COMPLAINT ON 23.07.2011
COMPLAINT No. P474PMO STILL NOT ATTENDED.

PRASHANT KUAMR
SYNDICATE BANK
RO:PATNA
02.08.2011

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