[Resolved]  Ignou (Indira Gandhi National Open University) — Complaint about non dispatch of the pending Certificate in Human rights course even after completion of course.

Address:North Delhi, Delhi

With due respect, I would like to bring in to your kind notice that my name is ASHISH GABA, S/o Sh. Inderjeet Gaba. In year 2009, I have applied and pursued the Certificate course of Human Rights, in IGNOU. My enrollment no. for the mentioned course is[protected].
In the year 2009, the syllabus and pattern for examinations changed by IGNOU, for the mentioned course. Earlier, course consists of two exams CHR-01, CHR-02, and CHR-03.
I took the admission according to the new made criteria by IGNOU, which states that my course consist of total two exams i.e, CHR-11 and CHR-12. I gave the CHR-03 exam paper extra which was not necessary for my course on the say of IGNOU enquiry counter person’s reply according to whom it was an optional paper which will not affect the result. So its my choice to give the exam for that paper, as I prepared for all course, I head for it.
The problem I am suffering from past two years is that I have not received my certificate for the mentioned course on the completion of the course and successfully pursued all the three papers i.e, the two compulsory papers CHR-11, CHR-12 and including the CHR-03 which was not necessary and optional. The reason given by IGNOU officials for the delay for receiving the certificate is due to the change in course and cancellation of extra exam CHR-03 paper from the grade card which was optional.
From past two years, I am rushing every week and then for the concern issue to IGNOU head office at Maidan Garhi, but till now I got no satisfactory response. No official guides the proper procedure for the issue. I submitted many applications addressed to ‘The Registrar’ in concern of the issue for cancellation of my extra exam paper from my grade card as asked by IGNOU officials. I met many officials for the concern but everyone gives the fake ultimatum for the problem to be solved, but at the end does nothing.
This certificate is very important for my job. Kindly help me for the concern issue to receive my certificate for the Course of Human Rights.
I hope you will take my request in consideration and do the needful.
Thanking you

Yours sincerely,

ASHISH GABA
(Contact no. – [protected], [protected])
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Aug 13, 2020
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