IndiaBulls — Wrong Charges in toto

Dear Team,

Find below mail communication I have done with office bearers in Surat Office of India Bulls Office.

Even though there was no fault from my side, I have got penalised and my account has been debited by wrong charges worth Rs. 1719.
At one time charges are not that much material but I tell you very frankly that office bearers in India bulls are insensitive and doesn't care about their customers.

I have both mail and physical documents which clearly shows that I had got penalised with no fault from my side.

If my below mentioned problem is not resolved I am ready to take this matter with India Bulls higher ups and also with the SEBI and Bombay Stock Exchange.

Look forward for fast and amicable solution from India Bulls side.

Regards,

Ruchir Shah
[protected]




----- Original Message -----
From: Ruchir Shah
To: [protected]@indiabulls.com
Cc: [protected]@indiabulls.com ; [protected]@yahoo.co.in
Sent: Monday, March 03, 2008 10:34 AM
Subject: Fw: Charges to be reversed


Dear Rakesh,

Even after passage of more than 1 month there was no revert from your side for reversal of my charges amounting to Rs. 1719 as explained below.

Do the needful at the earliest.


Regards,

Ruchir Shah
[protected]


----- Original Message -----
From: Ruchir Shah
To: [protected]@indiabulls.com ; [protected]@indiabulls.com
Cc: [protected]@yahoo.co.in
Sent: Thursday, February 07, 2008 8:17 PM
Subject: Charges to be reversed



Dear Mr. Govind & Rakesh,

Find attached herewith copy of my ledger from 1st Dec'07 to 7th Feb'08 for your reference, which clearly shows my account has been wrongly debited by Rs. 1719/-

Working of the same is as under:-



Amount in Rs.


Wrong delayed payment charges debited(Rs. 25 X 8 Times) 203

Add:- Amount Debited for purchase of shares at higher price[protected]+10838)
Less :- Shares sold without my consent -48197


NET AMOUNT TO BE CREDITED TO MY LEDGER A/C 1719



Do the needful at the earliest and confirm via mail once the credit effect will be given to my trading account.

Regards,

Ruchir Shah
BCM - Home Equity
Surat


----- Original Message -----
From: Ruchir Shah
To: [protected]@indiabulls.com ; [protected]@indiabulls.com
Cc: [protected]@yahoo.co.in
Sent: Monday, February 04, 2008 4:23 PM
Subject: Re:


Dear Mr.Govind & Rakesh,

As discussed on the phone with both of you please purchase and credit shares below shares that has been sold from my account with out my consent.

Name of Company No. of Shares
DCB 2
Glennmark Pharma 32
Mundra Port 15
Noida Toll Bridge 200
TCS 10



Do the needful at the earliest.

Note :- I will not pay any charges, brokerage charges and delayed payment charges as there was no mistake / fault from my side.


Regards,

Ruchir Shah
BCM - Home Equity
Surat



----- Original Message -----
From: Ruchir Shah
To: [protected]@indiabulls.com ; [protected]@indiabulls.com
Cc: [protected]@yahoo.co.in
Sent: Saturday, February 02, 2008 6:58 PM


Dear Rakesh / Govind,

As you know I have made purchase of shares worth Rs. 50000 + on 21st Jan'08 for which I have called you personally and get the cheque collected on the same date only.

Details of the cheque and amount is as under.

Cheque No:- 550713
Cheque Date :-21st January'2008
Cheque Amount :- Rs. 50, 000/- (Rupees Fifty Thousand Only)
Cheque clearing date :-23rd January'2008

Find attached herewith scan copy of bank statement for your ready reference which clearly shows that my account has been debited for above cheque on 23rd Jan'08

I have got a call from your office on 29th Jan'08 for payment of dues from my end.

I have already told that cheque has been given to Mr. Rakesh Patel on 21st Jan'08 and there was nothing pending from my end.

Your organization has sold below shares without my consent and which clearly shows deficiency in service. Not even that my trading account has been debited for delayed payment charges which is wrong any ways.


Name of Company No. of Shares
DCB 2
Glennmark Pharma 32
Mundra Port 15
Noida Toll Bridge 200
TCS 10



Request you to do the needful from your end for below things.

1 Credit / Purchase all those shares which has been sold from my D-Mat A/c and credit to my DMAT A/c at the earliest.
2.Reverse all the delayed charges or any other charges being debited to my trading account due to above.
3.Please credit brokerage charges if any debited to my trading account due to sale of above shares.


I am hopeful that above issue will be resolved amicably, positively and at the earliest.


Look forward to hear from you soon.

Regards,
Ruchir Shah
BCOM, ACA, CS(Final)
[protected]



----- Original Message -----
From: ruchir shah
To: ruchir shah
Sent: Wednesday, January 30, 2008 8:15 AM
Subject: Fwd: Transaction Summary mail[protected]




"Indiabulls Securities Ltd." <[protected]@indiabulls.com> wrote: Date: Wednesday 30-Jan-2008 07:48:31
From: "Indiabulls Securities Ltd." <[protected]@indiabulls.com>
To: "RUCHIR VIPINCHANDRA SHAH-202930" <[protected]@yahoo.co.in>
Subject: Transaction Summary mail[protected]

Dear Customer,


Following are the transactions executed in your ID 202930 on 29-jan-2008

Trades done in CASH segment on NSE

Delivery Product :
Symbol Series Order/Internal Ref No Trade/Internal Ref No Trade Price Buy/Sell Trade Qty Trade Time
DCB EQ [protected] [protected] 118.5 SELL 2 1/29/2008 2:56:13 PM
NET BUY/SELL -2
GLENMARK EQ [protected] [protected] 510.5 SELL 32 1/29/2008 2:56:12 PM
NET BUY/SELL -32
MUNDRAPORT EQ [protected] [protected] 836 SELL 15 1/29/2008 2:56:13 PM
NET BUY/SELL -15
NOIDATOLL EQ [protected] [protected] 54 SELL 200 1/29/2008 2:56:12 PM
NET BUY/SELL -200
TCS EQ [protected] [protected] 863.25 SELL 10 1/29/2008 2:56:12 PM
NET BUY/SELL -10

Brokerage and transaction charges for Capital Market Trading on NSE = Rs. 348.85

LEDGER BALANCES : CURRENT POSITION PREVIOUS POSITION
ISL LEDGER BALANCE -47669.58 -47644.13


OTHER CHARGES : Delayed payment charges 25.45