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6 Reviews
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  Complainant2865038
Dear Sir,

My name is Gollakota Kameshwara Rao and my Membership number is - ITBC08506913. I have received the CD's worth Rs 2249/= in the month of November(maybe around 8th).

As per the instructions given in the letter enclosed with the CD's I have logged on and entered the details mentioned for which I have not received any message in my email nor through postal correspondence. Subsequently I have called ur office 4 times for the customer care and informed them of the delay in free gifts and they once again have taken the size of the shoes and other information required and informed that I will receive in 2 weeks.

Till date nothing has been received nor any information regarding has been passed onto me. I regert to inform of the poor quality of service even after putting it in the internet and calling ur customer service.

I request you to kindly despatch the free gifts with sizes as mentioned below to the following address.

1.Type of Shoes - REEBOK / ADIDAS make.
Size of shoes - 9
2.Free Adidas bag worth Rs 499/=
3.Free holiday package worth Rs 5000/= for a couple for 3D & 2 N.
4.Daimond Jewellery - 0.06ct Diamond heart Pendent PC-368 worth Rs 8700/=

My Residence Address is :
H.No: 12-2-830/17/1,
Hill Colony,
Alapatinagar,
Mehdipatnam,
Hyderabad-500028.

Best regards,
G.K.Rao
Complaint comments 5 Comments     Updated:
Resolve this Complaint  

Comments

 

unable to register - India Today Book Club

sir,
I had ordered thru the internet for the gifts. I received a letter from india today Book Club, a cover containing that you have been selected as Customer of distinction and if you get the VPP by paying Rs-603/- on 7th july 2008.
the offer was
1.) savings of Rs.580.- on Booksbuddy bestseller packet.
2.) Free Diamond JEwellery Voucher Worth Rs.5000/-
3.)Free Tupperware Lunch Box woth rs.330/-
I received the VPP and when i tried to place the order for the jewellery, I am not able to place the order.
THIS IS A CLEAR CASE OF CHEATING THE CUSTOMER.
expecting the justice from you,
M.Hariharakrishnan.
 
At first a very Happy New Year to the entire team of India Today and also my thanks for sending my consignement which I have ordered few books wih order number OGA080250446 by internet on 22nd December2008 and have received the items on 09:01:2009 consignment No. 509839 with Membership No. ITBCO8798930 but now I am unable to login to claim the gifts so kindly look into the matter
with regards and help me in login in
Dr H.K.Phukan
 
Dear Mr. Subhash Gandhi Your complaint has been resolved on 10/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-40502424
 
Dear Mr.Deven Your complaint has been resolved on 10/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-40502424
 
I am not able to get my login ID and password i tried to entering my membership no. and web id from my invoice letter i got with the parcel i ordered. but it says i have entered the details incorrectly. my details are as below. please tell me how to get my login details.

membership no: ITBC08725172
WEB ID: 2295172

PLEASE KEEP A COPY TO THE MAIL ID I MENTIONED ABOVE

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