India Today Book Club/complete History Of The World — Non receipt of the book ordered for and assured free gifts

India Today Book Club/Complete History Of The World — neither product nor assured gift sent and nor payments refunded back

India today book club a subsidiary of IndiaToday Group offered me a promotional scheme including special offer price and assured gifts worth rupees 12,098.00 for purchase of the book namelyComplete History Of The World in september last being as the member of the club since a long time vide membership no.ITBC 00084407 and enjoyed its products since a long time and I paid the amount through my credit card in september last,but neither they sent the ordered product to me nor the assured gifts are received by me till date.latter on they changed their web site from indiatoday book club.com to bagittoday.com,till now I have sent a series of protected correspondece/e mails to them and they always reply in a feeded system requesting me for waiting a few days and conveying me that my grievances have been sent to the concerned department but my grievances still stands unresolved,it is astonished that how a big business house of the country is grabbing the public money in such a superious way,my refund is still waiting for disbursement........MALIK MANZOOR-UL-HAQ