India Today — non receipt of free gift by the prescribed period

Address:

Chamrajanagar, Karnataka

According to the letter issued by the Manager (Subscription Department), India Today Group,Noida vide letter dated 06/10/2010, "the free gift of accord mobile phone shall be reaching you through express parcel post within the next 8-10 weeks of time".
Later on upon contacting through e-mails to the customer (We care) saying that the subscription starts from 25.10.2010 and it will take 8 to 10 weeks from the date of subscritption starts.
But there after also upon contacting recently (two times) they are saying again 2 to 3 weeks is needed as your gift is under process.
Please look into the matter.