[Resolved]  India Yamaha Motors Private Limited — FAILURE IN QUALITY CHECKING.INCOMPLETE WELDING OF LEFT FOOTREST FRAME TO THE CHASE

I AN ENGINEER AND I BOUGHT A NEW YAMAHA FZ16 BIKE ON 24.08.2009 FROM PSN AGENCIES PVT LTD(CODE 969).THE PSN IS THE MAIN DEALER OF YAMAHA HAVING THEOR BRANCH IN MUVATTUPUZHA,ERNAKULAM DISTRICT,KERALA.(PHONE[protected].MY BIKES FRAME NO. IS MC121C[protected],ANDENGINE NUMBER 21C1055337.WHILE INSPECTION I FOUND THAT THE WELDING OF LEFT SIDE FOOT REST/SAREE GUARD FRAME TO THE CHASE IS INCOMPLETE.THE WELDING IS DONE ONLY IN ONE SIDE AT TWO PLACES OF THE FRAME AND THE INNER SIDE REMAINS UNWELDED.WHEN I INSPECTED MY FRIENDS VEHICLE THE DON'T HAVE SUCH A COMPLAINT.I AM PROUD TO BE A REGULAR USER OF YAMAHA BIKES FOR THE LAST 20 YEARS BUT I WONDER HOW A COMPANY LIKE YAMAHA IS HAVING SUCH A POOR QUALITY CHECKING OF THEIR FINAL PRODUCT....?CHANCE OF WATER INSERTION IN TO THE FRAME THROUGH THE UNWELDED PORTION AND RUCTING OF FRAME CAN OCCUR IN HEAVY RAINY SEASONS OF KERALA.....EXPECTING A FAVOURABLE SOLUTION FOR THIS AT THE EARLIST...I HAVE COMPLETED MY 3RD FREE SERVICE NOW...
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

I'm having YAMAHA FZS, reg no KL 13 T 7899.REG DATE 9.09.09.i bought from POYNEER YAMAHA, KANNUR, KERALA..now i'm here to give u a complaint regarding my vehicle.now i have done three free service.at the time of giving for the service i told to service mechanic regarding the mileage.but still i dont get a proper mileage.i'm getting only 33km/ltr.the company offer 50km/ltr.i'm not satisfied with the service o[censored]r dealer.when travell with co-rider the suspension hits with seats.the light doesnt have proper direction, it goes upwards.major problem is that i'm not satisfied with the service o[censored]r dealer and also not satisfied with the vehicle.so plz make arrangement to get my vehicle repaired.


i hope a positive reply from u
regards.
Siraju.Kelloth.
Kelloth House
P O Mavilayi
Kannur. 670 622
Mob No : [protected]

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