IRCTC booking counter — fraud reg. cancellation charges

Address: Mandi, Himachal Pradesh

i booked ticket on 18/08/2010 dibrugarh rajdhani express
status : confirmed tatkal ticket booked for onwards journey on date : 20/08/2010 scheduled dep. 2.00 pm boarding from station new delhi to guwahati in the name of netar singh aged 39 yrs (male).
The very next day i.e. on 19/08/2010 i went to cancel my ticket by 1:00 pm and the railway emloyee on the counter gave me refund of 25% (Rs. 490/-) on my cancelled ticket against Rules & Regulation of 75%.
little knowledge left me with big loss and now i feel ditched coz i had no proof against employee. i request an enquiry against him.
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    IRCTC booking counter
    Himachal Pradesh
    India
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