[Resolved] Jabong.com — damaged product delivered | |||
i ordered a necklace set from jabong...first of all there was delay of 2 days for the shipment of my order and it was shipped after my repeated follow-ups. finally when it was delivered I found 10-15 stones of the necklace and earrings missing. I am very disappointed with this kind of service & products. Now they are also not giving surity of refund of money also. Nancy Jaiswal Mb:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Hello Nancy
We would like to inform you that we have initiated reverse pick up process and assure you that it will be done within 5 working days. Once the product reaches our quality check center, refund process against your order will be initiated. You can contact our customer care in case of any clarification. Yiur request id is 31178. We also like to inform you that we have also shared your feedback with the merchant. Please let us know if there is anything else we can do for you.
You can also reach us through our Customer Care Facebook Page -
https://www.facebook.com/JabongCustomerCare
With Regards
Team Jabong
We would like to inform you that we have initiated reverse pick up process and assure you that it will be done within 5 working days. Once the product reaches our quality check center, refund process against your order will be initiated. You can contact our customer care in case of any clarification. Yiur request id is 31178. We also like to inform you that we have also shared your feedback with the merchant. Please let us know if there is anything else we can do for you.
You can also reach us through our Customer Care Facebook Page -
https://www.facebook.com/JabongCustomerCare
With Regards
Team Jabong
size
wrong size i have selected .i want to change my shoe.. Hip Hop III Ind. Grey Sneakers PU102SH82DSZINDFAS-1022036Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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We sincerely apologize for the inconvenience caused. We are investigating your query. we assure you that one of our customer care representative will contact you within 24 hrs and resolve your query.
With Regards
Team Jabong