[Resolved] Jabong.com — Fake Perfume from jabong.com

madarapur

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have Ordered "Burberry Weekend” perfume (100 Ml one) .When I received the perfume, it looked fine; the label, packaging etc. everything looks authentic. But when I sprayed, it smelled horrible and cheap .Since I have used the perfume earlier, I know how it smells. I can vouch and say it’s a fake.
I tried contacting their customer care center over phone and email, but did not receive any satisfactory answer .They were not ready to offer return service for a perfume

Order Number [protected] 83298

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Jabong.com reviews

View all 2236 Jabong.com Reviews

Comments

Parth6501

from Noida, Uttar Pradesh

They also cheated me on damaged sandal. Now they are not changing the product. Even suggesting me to repair your sandal any local coblar.

I got shocked after listening this from customer care executive.

Jabong.com Customer Care

from Gurgaon, Haryana

Verified Support

Hello Radhika

We sincerely apologize for the inconvenience caused. We have created a topic for you on our complaint redressal website. Please check below link for updates on your query -
http://support.jabong.com/myjabong/topics/fake_perfume_from_jabong_com?rfm=1

With Regards
Team Jabong

madarapur

from Bengaluru, Karnataka

I wish to confirm that jabong team has responded. the perfume has been picked for return .Waiting for the refund.Very happy with Jabong team's prompt response