[Resolved]  Jabong.com — refund for unshipped item

Address:

Gurgaon, Haryana

I placed an order [protected] for 6 items on Jun2,2012. 1 item "House This! Bath Mats Small Beige" was out of stock and another "Gardenia Brown Flower Pot" shipped item did not match item description at all. On Jun 3rd, I contacted their customer service and Mr.Bhushan for refund for both items - both were their fault. The unshipped item refund was processed on Jun 12 and after flower pot was picked up I received refund email for it on JUn 19. This too after repeated emails to their customer service. Then I got a call from them 3 days ago saying refund did not go thru and they can send me a check and it will take another 4-5 days. So what happened so far ---- refund fro item thats out of stock and item shipped not as described STILL NOT RECEIVED after 24 days of placing order. REALLY DISAPPOINTING. How can Govt even allow such businesses to continue. PLease DON"T SHOP WITH THEM. ITS MY FIRST AND LAST ORDER with Jabong. I am going to post this on all consumer boards and hoping at some point my meagre 300rs will be refunded.