Bad Shopping Experience with Jabong,
They did not provide a Coat hanger & Cover with Blazer purchased and tried to hide behind the statement that ithas not been provided by the brand/supplier". Unlike eBay which is a platform for individual suppliers to sell their products, at Jabong they are in control of what is sold & hence responsible for it and answerable to their customers ... not their suppliers.
1.Lack of Transparency - Like everyone is aware, the Coat hanger & Cover are an essential part of any Blazer purchased from any offline store like Lifestyle / Westside / etc. Why should it be any different for an online retailer? If Jabong is an ethical online retailer, then they should have mentioned upfront that the Coat hanger & Cover will NOT be supplied along with the Blazer.
2.Inconvenience of purchasing Blazer from Jabong - Since Jabong does NOT provided the Coat hanger & Cover along with the Blazer, we have to now go hunting for these items from an offline store. How do we hang/store the Blazer otherwise? This is extremely inconvenient & defeats the very purpose of shopping online.
3.Lack of accessories - If the Coat hanger & Cover were not included in the Blazer purchase, then Jabong should have prompted us (the shopper) to buy these items as extra's. They don't cost much but it is extremely inconvenient to not have them.