[Resolved] Jabong.com — Deducted more amount from account than expected | |||
Hello Team, I bought an item which was discounted on Jabong.com, however, on payment, Jabong.com deducted the complete amount. For more than a month, I am communicating with Jabong for the refund, yet they are not processing it. Also, they are demanding my account statement. Since Jabong.com is no government/ financial entity they should not demand such personal details. Many of my friends have also experienced lot of issues with Jabong.com Request you to take some action. Thanks. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
There hasbeen an issue with jabong. I understand that there is a heavy back log due to festive season. but i trusted jabong and placed the order with jabong, even after the fiasco of FLIPKART. Jabong has always fullfilled my expectations and even requests. this scenario that has happened wih me is little upsetting . orders delivery was bit delayed . I do not hold any one responsible for that, but the only issue is that the order was placed for some ocassion, and that ocassion was not met.Now the problem was ayt my family as the occasion was passed and i was unable to make my mother happy. However my email to [protected]@jabong.com solved the issue. They called me and listen to me, and resolved the concern. Placed another order and the new order was delivered before time . All please dro email to the Head of the department of Jabong in case u need to escalate the issue . IT well Help you .
XOXOO
XOXOO
There hasbeen an issue with jabong. I understand that there is a heavy back log due to festive season. but i trusted jabong and placed the order with jabong, even after the fiasco of FLIPKART. Jabong has always fullfilled my expectations and even requests. this scenario that has happened wih me is little upsetting . orders delivery was bit delayed . I do not hold any one responsible for that, but the only issue is that the order was placed for some ocassion, and that ocassion was not met.Now the problem was ayt my family as the occasion was passed and i was unable to make my mother happy. However my email to [protected]@jabong.com solved the issue. They called me and listen to me, and resolved the concern. Placed another order and the new order was delivered before time . All please dro email to the Head of the department of Jabong in case u need to escalate the issue . IT well Help you .
XOXOO
XOXOO
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We are concerned about your query. Please share your order details so that we can resolve your query on priority basis.
We also like to request you to request your friends to contact us through our redressal website so that we can assist them. Please find below URL of the website -
http://support.jabongfeedback.com/myjabong
With Regards
Team Jabong