[Resolved]  Jet Airways — Lost Baggage

Address:Gurgaon, Haryana

I have travelled from Delhi to Katmandu on 13/03/2011. On reciveing Katmandu realied that my check in baggage had not arrived. I made a formal complaint and was handed over a Property Irregularity Report with no File Refrence No. I followed up for 2 day with Jet Katmandu Office but they had no clue of my Baggage. I returned to Delhi on 15th and tried to track through the baggage counter waited for 1 hour with no repreentative at the desk. I left Airport and Called Call Centre wa told that the complaint i being forwarded and someone will get in touch with me. I have been repeatedly calling the Call centre with no Update. They gave me few nos which are again not answered. It 5 day and i have no track of where my baggage is.

PNR Detail LXBSWY
9W262
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Aug 13, 2020
Complaint marked as Resolved 
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I flew from canada last night to Delhi and figured out that my baggage was lost. First problem is I am just left with a pair of clothes and top of this, no one picks phone or gives status on tracking. Airport representative forgot to give file number so I can't track anything from web as well.

Call Centre menu options are reserved for business making only. No option to atleast ask alternate numbers or contacts.
I Dr Manoj Indurkar went to Hongcong through Jet airways on 18th november 2010, My Bag was checked in at delhi Airport & it was not received back at Hongcong Airport.the complaint was also logged at Hongcong Airport but actions were taken from Jet airways.
very pathetic .It is polluting the image of zero error industry by making such blunders.
We were on Delhi (INDIA) London LHR Jet Airways flight 9W 0122 of 18 DEC 2010.
The flighted was landed in Brussels due to closure of LHR Airport.On 19th Dec the
complete luuggege was off loaded at BRSSELS as some of the passengers were
arranged to travel by EURO STAR .The flight took off on 20 Dec on rescheduled flight 9W122D after clubbing passengers of Mumbai - LHR flight 9W118.On landing at LHR airport we found that our complete luggage bearing Tag Nos 0589 9W872755 to 57( 2 SUITCASES 24 inches Samsonite & One SUITCASE 20 inch American Tourister ) was not there. We lodged our complaint vide Ref No LHR 9W15820.Tel No at LHR [protected] &[protected] are not attending the complaints.The contents of our luggage are very important e.g Medicines,clothes etc.May we request for immediate location and priority delivery by the concerned Jet Airways authorities.

Mange Ram Gupta

10,TERN ROAD
HAMPTON HARGATE
PETERBOROUGH PE7 8DG
U.K
Ph[protected]
M[protected]
Baggage lost while flying with Jet Airways between Milan and Delhi. There has been no action and communication, nor has any compensation been given despite escalating the case to the highest level in baggage section of the company hierarchy.

Despite calling and chasing at the highest level in Lost Baggage section of Jet Airways, there has been no response from the company. It has been more than 18 days and Airlines have been very irresponsible in taking action or even communicating the same to the passenger. I would urge you to please intervene and let me know my rights as a passenger to recover compensation not only for the missing baggage but also the time and effort spent in constantly chasing the airlines service office without any response.

I attach here the details of the communication and baggage reference for you to please action. Would appreciate your urgent help.
Good afternoon
Hi sir jet airways lost my bag . I call but no answer . I bin hold for 95 minits no one answer phone. Thets no CUSTMORE care. I very farias . I head few valuable things .MY medication I s importon I can't get rep less cau u look this mater
Ref LHR0W10970
VARSANI
I FLU FROM. BHUJ -MUMBAI -LONDON HEATHROW
Lost my BAGG . Sirvce
Good afternoon
Hi sir jet airways lost my bag . I call but no answer . I bin hold for 95 minits no one answer phone. Thets no CUSTMORE care. I very farias . I head few valuable things .MY medication I s importon I can't get rep less cau u look this mater
Ref LHR0W10970
VARSANI
I FLU FROM. BHUJ -MUMBAI -LONDON HEATHROW
Myself vrutuja mangaonkar. I lost my baggage when I am travelling from Mumbai to Abu Dhabi by Jet Airways Flight No 9W 0584 on 7 february 2015. I make complaint against Jet airways at Abu Dhabi airport. But still I didnt get my baggage. I have about 50000 to 60000 rs stuffs inside my baggage including medicines. But airways says that if they didnt found my baggage then they claim only 9000 rs of my baggage. Its unfair ...
My mother has travelled on 22 Feb from Bangalore to Ranchi via Delhi. She has lost her one bag and complained about the same at Ranchi airport. Her complaint number is IXR9W10111. tHIS IS MORE THAN TWO MONTH NOW AND SHE HAS NOT GOT ANY COMMUNICATION FROM JET AIRLINE SIDE. CAN SOMEONE HELP TO GET SOME INFORMATION AND WHAT IS WAY FORWARD
I was travelling from Amsterdam to Bhubaneswar on 29th May 2015 through Etihad, Jet airways (Partnered with Etihad) and indigo airlines and lost my baggage at Abu Dhadi by airport luggage transfer.
I had reported the issue at Mumbai airport but since the I have not recieved any proper update.
There are many valuable items in my baggage and following up with the airlines gives me no results. I am going through mental torment due to this because I came to india for my marraige and I need to have my luggage as soon as possible.
Everytime I call to the airlines they only buy some time and hangup my call.

Please do the needful to get me back my luggage and get the airlines service better for the customer

Missing luggage request no. : BOM9W73371

The complaint reciept and e-tickets are attached.

flight cancellation compensation procedure

Please can you advise me how to put in a complaint for compensation for a flight cancellation 2 weeks ago from London Heathrow to Mumbai. Thank you

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