[Resolved]  John Players — Need your attention else you will be losing customers like us

Address:Faridabad, Haryana

Hi,

I have purchased a John Players T shirt around six months back from John Players outlet sector-12 SRS Faridabad. After first wash the colour of the T shirt was faded out , I have complained about this to the manager of the outlet (Mr. Ashok) and as instructed by him I returned the T shirt to them for which they promised me to replace the same. After several reminders and personal follow ups they kept telling me the Tshirt has been sent to the company and once they will get from the company they will replace the same to me . Now after six months they returned me the same T shirt telling me that company policy doesn't allow such replacements. For me now after six months this is of no use as I have purchased the T shirt in summers and getting the same back in winters
The behaviour of the manager was so rediculous that he did'nt entertained my personal follow ups.
First time I have realised by buying a John Player product that this is not a value for money buy and I was being harrased for the money I have spent.
This is not a matter of few bucks only this is related to the customer satisfaction which John Players is losing with such behaviours of their staff.

Regards
Dheeraj Mehta
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I am very disappointed with john players products.
I think john players purchasing own all products from local shop and supply in all market from john players .
You may be loosing the Customers' Delight which you had gathered during the past .
I was purchase a shirt from moments mall moti nagar new delhi 110015.I was use only one time and when i washed my shirts i found its colour was fadeout.
I also attach photos of shirt.


ankush
[protected]

Mr. JOHN is PLAYING with customer feelings.

Mr. Dheeraj should receive a new shirt from JOHN PLAYERS
i also suffered with same problem at Sriganganagar. i purchased a trouser from JP's outlet. after using two times it was teared from stitches. i went to outlet they refused for change really john players clothing is not good. very very fatichar. told to all your friend never buy John Players.
I have purchased Jeans of John player from Tristar retail Ltd, Dharmpeth Nagpur for rs.1300 on dated 0305.13. of weast 34'' . I wear it only for one day and its weast become 36'and more. Outlet person not ready to get it return. This is a very bad experience of John player Jeans. you loose your customer day to day.
outlet no- [protected]

Regards,


Suyog

[protected],[protected]
Dear Sir,

i am regular customer in your brand john player and i am purchasing a Leather Belt at your retail store john player ( pragya collection, thana chowk, saharsa-852201, bihar cont. no.[protected] dated 11.03.2013 invoice no. 399 product code- 327930 price - 899 but after use belt back side is creak, i am complain in your store but your retail store saying belt are always creak in back side. so its not replace.
what i am do..?

Regards

Prabhat Ranjan

saharsa- 852201

mobile no. +91 [protected]
Dear Sir,

I regularly wear John Player products to my utmost satisfaction.

Unfortunately, JP has stopped making trousers for regular use & have stuck to 'slim fit'.
May I know what is the reason ?

You may be loosing the Customers' Delight which you had gathered during the past .

Customers are seen moving out of JP store to other brand, from where they are purchasing the entire set of trousers, shirts & T-shirts. During this festive season JP will be suffering a huge loss .

My Suggestion :
1. To re-introduce those trousers to reduce more & more disgruntled customers.
2. This will bring business to John Players.

Regards
Dhrubajyoti Mukherjee
ITC PSPD Unit- Tribeni
[protected]
dhrubsjyoti.[protected]@itc.in
I have purchased some jeans, shirts and T Shirt from John Players Civil Lines Moradabad, UP. On the first day I wore that jeans it torn from the zip side and stretched to thigh side, I was in a tourist place and there was so much crowed who were watching at me, it was so embarrassing moment for me.
After coming back I went to John Players outlet which is at P.A. Chawraha Near Petrol Pump Civil Lines, Moradabad, U.P. They said this is a discounted jeans and they cannot return it and they don’t care. I want to know why you sell discounted material if there stuff goes bad and it can be torn any time and from anywhere, If there were a girl or a lady on my place it will be a die situation for her. There should be a checking against John Players stuff, what they are using and may be they are selling copied and bad stuff on good price. And customers are nothing to them that’s why they are not providing services and they don’t care of anything.

Unib Rais
[protected]
unib.[protected]@gmail.com
I bought a shirt from Johan player retail shop in CTC mall sec 1fbd. But I wanted to return that shirt but shopkeeper didn't take shirt return. I will never buy any stuff from John player
I bought a shirt from Johan player retail shop in CTC mall sec 12 fbd . I wanted to return that shirt and shopkeeper didn't take shirt return. I will never buy John player shirt.
I bought the shirt from John player retail shop in CTC mall sec 12 fbd. I wanted to return that shirt but shopkeeper didn't take it return back. I will never buy any stuff of John player and shopkeeper was fraud.
Dear Sir,
I am very disappointed with john players products.
I think john players purchasing shirt from EBO John Players Shree Shyam EnterprisesShop No. 531/16, Gurudwara Road, Opp. Kamla Nehru Park, Gurgaon (Hr.)Ph:[protected],
Date 13/04/2017 invoice no.[protected] a shirt but no offer this showroom so pl resolve my problem,

Regards
aman
[protected]
[protected]
I purchased john player men marron shirt by myntra which invoice no [protected] order no 105024854811287766403. On myntra shows its 100%cotton but when I received its 100 percent synthetic. I was totally disappointed

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