[Resolved]  K C Das Rasgulla from Calcutta — Expired product at Airport at higher price

I travelled on 31-7-09 from Calcutta to Delhi.
On Calcutta Airport, I Purchased 3 Canes of Rasgulla @ Rs 250 each which is manufactured in Apr'09.
After checking container, I find that its round shape was distorted for all 3 containers.These containers are left at Thane Mumbai at my residence.Now, I understand that life of container is only 3 months.
I checked price at Howrah station. Price is Rs 150 each only.
Now, I feel I have been chitted at Kolkatta Airport for prestigeous Product KC Das Rasgulla.
I want to know how this complaint will be handled .
Thanks,
Ramesh Bhatawdekar
+91 [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Sir,

Your complaint has been treated most urgently. Steps have been taken to investigate into the matter. We are extremely sorry for the inconvenience caused to you. However, you can understand that we are not directly involved with the mishap. As our brandname is involved with this incident, the management has decided to refund you by Demand Draft the sum of Rs.750/-.

Thankfully yours,
for K.C.Das (P) Ltd.

B.B.Kar
(Chief Executive)
Dear Sir,
Can you please send me the detail of outlets, where I can buy KCDAS Rasogulla in Nagpur(Mah)

K C Das — Renewal

kindly let me know what is the format for renewing of card because card has been expired on feb 2010.
ph- [protected]
Can you please send me the detail of outlets, where I can buy KCDAS Rasogulla in pune(Mah)

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