[Resolved]  Karnataka State Road Transport Corporation (KSRTC) — Cheating by Bus Conductor ( Bangalore- Ooty route)

I took KSRTC bus from Ooty to Bangalore on[protected] at 10 am, the details are as follow:

PNR No: J14613107 ticket No: 14807642
Journet date: 21/9/09 Trip code : 1000OTYBNG Class CORONA AMBARAI AC
Total Amount: 702.
Departure time 10:00 Total Seat M1 F1

The bus driver was not aware of the coolant in the engin, as a result of this negligence Bus got over heated and Driver has to stop in the middle of Bandipur Forest. after 45 to 60 mins of wait he some how manage to restart the bus, as we were getting late for our flight from Bangalore Airport we were worried. after few kilometers the Bus stopped at a eating place where other KSRTC buses were there near Bandipur, The place was bad, I think these Bus drivers and conductors get their commission from the hotel, otherwise they would have taken us for a place where the neatness and minimum Hygiene is maintained. the place were the best one to get the latest diseases like Flu or stomach upset etc to name few. at that hotel they stopped for more than an Hour again, they did not even call the people in Mysore to arrange the Bus for passengers even after knowing that Bus can not reach Bangalore.
I was requesting Bus conductor for the same but what can we do? we are outsiders at the end of the day.. in our own country.
there is a provision if Bus got any technical problem they( KSRTC) will arrange for the alternative. but they were waiting for us to manage by our own.
The Bus reached near Maysore palace and again engine were over heated , again waited for 20 mins then somehow Manage to reach Mysore Bus stop. It is unfortunate to see that there was no one who was actually interested in Customer's interest.
After telling the Bus conductor for many a time he told me to Board another Bus which was about to leave for Bangalore, Told me that he spoke to the Bus Conductor of this new Bus and need not to worry and no need to pay anything extra.

Now after few Kms from Mysore this new Bus conductor asked me for the money. I showed him the ticket, but he said its of no use You have to purchase new ticket now. He told me that he is aware of the situation, in spite of that he was not willing to cooperate with me. Now here I got to know the different side of KSRTC bus conductors THEY DO NOT GIVE THE BALANCE BACK, for Rs 328 ticket they took 330 and these people are so shameless that they dont even care. It was not about the Rs 2 extra, But if they do like this its Corruption and Govt will not have a track of it. and this Bus Conductor was speaking in kannada language even he knew that I dont know the language. I am 100% sure he was doing it purposely. Why such Conductors are there on such Tourist place route? if they cant have a conversation? Places like ooty, Mysore and Coonoor are tourist places people will come from Various part of country. I Felt so depressed seeing this, was feeling like this is not My country. I have to cancel my Air ticket and rebook it late night from Bangalore Airport.

so for all the Inconvenience occured to me I paid Extra Rs 330.

The Details Of the New Bus is as Follow:

Ticket No: 104974, Date 21/9/09, time: 16:23:37

Meghadootha

Mysore to Bangalore

Total distance 145km

Rs 328 total.

I am attaching the Photo of the tickets along with this mail. Hoping that some action will be taken against such people who are spoiling the Culture. I am very much sure that many other guest might have experienced the same problem, but never got time to complain about such incidents. so please consider this on behalf of all those passengers.
Thanks & Regards