| Address: | Bilaspur, Chhattisgarh |
I had purchased a Kelvinator Refrigerator on 28th March 2010 from Shree sharda Enterprises,Bilaspur, and since then this machine has been giving trouble like improper working,abnormal shut down & cooling.
When I called customer care they have taken the complaint and given the complaint reference number as RAI[protected] on 19th March 2010,The call was attended by the local mechanics having improper knowledge.The Refrigerator again failed to function next day after repairing .I again lodged a complaint vide complaint No- RAI[protected] on next day. The complaint again attended by the same mechanic & the result is same .After third complaint the mechanic traced the fault that in minor in nature & it was Relay switch replacement. Again the fridge failed to function on 7th may 2010 .I have lodged the Complint at local office at Bilaspur on 8th may 2010 .
Looking at the multiple faults in the product ,I request you to replace the Refigerator by a new one.This is the one of the faulty product I have ever seen.
Hoping for quick solution to this matter at the earliest.
Regards,
S N PATRA
L-5,Vinoba Nagar,Bilaspur,CG
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Kelvinator Refrigerator — Replacement of refrigerator
Dear sir, I have a kelvinator refrigirator, it is in good working condition now. i need your customer care number for replacement & purchase new model with more features so plz contact me to my mobile number given below.[protected]
Vijay