[Resolved] Kelvinator Refrigerator — Refrigerator Not working

[Resolved] Kelvinator Refrigerator — Refrigerator Not working

P P Rajasekaran

Sir, we purchased a Kelvinator Refrigerator on 24th Apr 2009. It is still under one year warranty. Since 25th Jul 2009, the Compressor motor was not working. Initially, we were following up with the local retailer ( Sri Rajalakshmi Electronics, Arni, Thiruvannamalai Dist, Tamilnadu) from whom we purchased the Fridge. But it was of no use. Then on 22nd Aug 09, we lodged a complaint ( Complaint Id--CHE[protected]) with Kelvinator Customer care[protected], and the customer care Executive assured that the Technician would attend the fault with in 24 Hrs. But till today ( 26th Aug 09) None of them has turned up. Whenever we call the customer care, they apologise for the delay and confirm that some one will call the same day and attend the fault. But no one has visited so far. My humble request to look in to the matter and do the needful to get the justified service. Regards, Raj +91 [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Simnani Carpets

from Bengaluru, Karnataka

we have purchased from M/S AJAY TELECOMMUNICATION
SHOW ROOM : OPP RELIANCE PETROL PUMP
BY PASS ROAD RAJUPRA BHADOHI-221401
UP.
KELVINATOER 340 LITTER
S.NO:[protected]

ITS NOT WORKING SINCE LAST ONE WEEK.
WE HAVE LODGE THE COMPLAIN IN SHOW ROOM BHADOHI
BUT STILL NO BODY HAS ATTEST THE COMPLAIN.

PLEASE LET ME KNOW YOUR CUSTOMER CARE NUMBER. YOU HAVE NOT MENTION IN YOUR MANUL BOOK GIVEN IN REFGRATOR.

PLEASE TRY YOUR BEST TO ATTRACTANT COMPLAIN .

SIMNANI CARPETS
POORE NOOR ISLAM
BHADOHI-221401
UP. INDIA
PHONE:[protected]
MOBILE : [protected]

vishwajeet jeet

from Bargarh, Odisha

Dear sir, I Capt. Vishwajeet having cell no [protected] from patna, bought a kelvinator fridge on 12th may 2009. from 09th feb 2014 it is not working so i put a complain then it tooks around one month to repair and change of compressor and i paid 1500rs . and they told me me buy new stablizer so 2600rs i paid for stablizer.
But again within 20 days my refrigerator is not working then again put a complain on 28th march 2014 . then the service engineer came after so many calls made by me to repair the fridge and lastly after waiting long time they taken the fridge to the service center for repairing . OK . Then after 4 - 5 days they returned the fridge on 09th april 2014 and i paid 800 rs BUT again within 24hrs it is not working . so from 10th of april 2014 almost every day i am calling to service engineer mr sajid and service center incharge mr ujjwal of Patna .
I have all the call records in my cell . every day they are promising that they will come n repair but till now no body has come . Patna service center perssonals are doing mental harrassment to me actually. I am really fed up with this type of worst service in my life . total i spent 4900 rs and not able to use fridge in the summer season. this is the service. Better i would thrown the fridge to the service center n bought a new one of any other good company who provides good service. MY COMP.NO PAT [protected].