Kingfisher Airlines — IT 611 Goa – Bangalore

Ref: IT 611 Goa – Bangalore

This is to bring to your notice that I am a frequent flayer in domestic sector, I choose “ KING FISHER” airlines because of the quality and overall and time factor.

However, it was very disappointment and a bad experience I had after the Security Check. Every 30 minutes the delay was announced and finally at 4.00pm it was confirmed that the above flight will not take off because of major technical snag and I was rescheduled at 22 hrs.

The total occupancy of the flight I believe would be above 70% all the passengers from Jaipur & Goa were taken in a very shabby mini van which probably would be used for Goa Rural Transport and we were put in a “JOINT GATE GOWMET” which would be official caterers and the time was 5.00PM and the food was wrong food for the wrong time. During this time there was not even a responsible soul or a senior member to attend and inform what was the fate of the flight.

However, I appreciate the Junior Staff's who did their best to take care o[censored]s within their limits but what was surprisingly if the technical snag was guessed after landing at GOA at 1.30 pm and gravity of the problem to rectify then there was other four flights to Bangalore where all the passengers could accommodated to reach the destination on time. After great persuasion we were informed that we were booked in IC 594 (International Flight) which is also delayed by couple of hours.

For a 45 minutes flight journey it was almost 11 hours trauma underwent by all the passengers.

I DO NOT THINK YOU HAVE APPRECIATED OUR BUSINESS AND TIME WHICH COSTED US VERY DEARLY. I AM SURE ALL THE PASSENGERS COULD GET A SECOND THOUGHT WHENEVER THEY WANT TO TRAVEL, THE OPTION WOULD NOT BE “ KING FISHER”.

Regards,


Khizarkhan A. Pathan