[Resolved]  Kingfisher Airlines — Flight departed before time , caused inconvenience..!!

Hello,



This is to highlight an incident happened to me on 17th July 2009 with regards to my flight from Pune to Delhi flight # ( Kingfisher Red

Flight #3151)

Flight was originally scheduled at 11:30AM IST from Pune Airport, however I got a confirmation SMS from booking authority that flight is rescheduled at 11:55 AM IST (departure time was confirmed from the airport).



Because of heavy traffic I reached airport at 11:40. Of my surprise at that moment flight has departed before the revised departure time.

This is issue was not addressed by Kingfisher official sitting at the Kingfisher counter and no alternatives were suggested for that.



I had to catch a flight from Mumbai to keep my appointment (which anyways could not happen due to travel time from Pune to Mumbai).



My concern is around the SMS that I received informing the delay (i.e. 11:55 AM IST) and the actual take off time (i.e. before 11:40 AM IST). This is a clear case of miscommunication which caused inconvenience in terms of meeting my commitment and also the additional cost incurred to take other flight.



I would appreciate if this issue is addressed with appropriate actions. Also would like to receive further updates on this.



Regards

Abhishek Kumar Rai

[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Had it been that you were at the boarding gate at 11:40 and they denied you to board you could still, perhaps request them to let you board (since boarding gates close 15mins prior departure). But, you reached the airport at 11:40, you have no reason to complain. What would probably have happened was that boarding was completed with one passenger short and the captain decided to take off without him, technically he denied you boarding, but i'd still say that the airline people might be calling your name at the airport but you were no where to be found (since you were stuck in traffic) ... tough luck but i hope its a lesson learnt. :-)

Kingfisher Airlines — reschedulement of flight causing inconvenience

i had booked a direct Mum-Jaipur flight for Dec 25th 2010 and the booking date was Sep 17,2010.

Two weeks back I was informd that this flight is rescheduled to Mum-Udai (11.35 am to 13.00)
and thereafer Udai-Jaipur (13.40 onwds) whicvh I was ok though I would be a bit late.

However now I got a shock of my life when the flght from Mum-Udaipr is once again rescheduled to 12.10
pm but unfortunately the Udai-Jaipur flight is not reschedled.Hence I will be missing this and my total holiday plan was jeopardised.I had paid for the hotel booking for Jaipur entire day and the car travel for sightseeing

This has caused me immensed mental agony as I had to cancel your flight and take the direct GoAir flight
from Mu-Jaipur in the afternoon.

The option given by Kingfisher at the last minute was Mum-Delhi and Delhi-Jaipur which would be reaching
Jaipur at 9 pm. and thus not serving any purpose and wasting my entire day.

Kingfisher should refund me the differential amount i paid to GoAir as the rates had gone up tremendously
since it was only one day prior to the actual date of travel.

I am astonished at this behaviour and indifference of Kingfisher staff who has not shown any concern for my problems and are not willing to accomodate me on any other direct flight earlier in the day though such options are available. Is this what their 5 star service and quality and what not is all about?

Any international airline (as they compare themselves to that qualitywise) would give an alternate accomodation or bear the travellers' stay & food cost etc. or better still put them on a convinient flight so that the passenger is not left high and dry. Today I came to know that Kingfisher is also like any other
low cost airline which will look only for its gains. Shame on you !!!!!!!!!!!!!!!!!!!!
We faced teh same problem. They are trying to run flights for small cities and multiple of them. They cancel all flights and say that we are delaying them due to some clearance issues. But then you meet all people from early flights. So basically kingfisher club all the flights and they fly the flight at teh end of day making mor emoney. Sometimes people miss their connecting flights and then they provide accomodation in red light 3rd grade hotesl. Did you receive any feedback from Kingfisher on this?? If yes do write me at vijaysharma17atgmail.

Kingfisher airlines is a cheater.
Never take kingfisher airlines.

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