Kingfisher Airlines — Luggage is Missing

Rakshita.Rai

from Gurgaon, Haryana

Address:

South Delhi, Delhi

I had traveled in KF on 5th March 2011, Flight No IT 0338, Delhi - Mumbai ( Carrier Baggage Tag Number - 0090 IT973873). Kingfisher people has lost my luggage which is not traceable till now.
I wrote 3 mails to (2 reminder) to [protected]@kingfisher.com mail id, No response till now...Finally I get a call from Kingfisher mumbai office from Mr.Freddy, saying that its been 3 weeks and they couldnt trace my bag and they will pay me Rs. 4950/- as a compensation of the loss of baggage!!! My luggage costs more than that!! i though I dont have time to go to Police station to lodge complaint and all i thought ok whatever I agreed for that compensation. And now none picks my call in the call centre..[protected] (Disconnects my call),[protected]Ringing no response), [protected] (its switched off) And I dont have time to go behind these people to get that so called compensation amount. Now I am planning to lodge complaint enough is enough!!!!

Awaiting your repsonse!!!

+1 photos

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Comments

Savio Coutinho

from Ahmedabad, Gujarat

I too have been a victim and have lost my luggage when i was travelling from Goa to Delhi by Kingfisher Airlines on 31st July 2012. from Goa I travelled by IT 309 to Mumbai. And from Mumbai to Delhi by IT 313. I too faced the same problem and also had been contacting the same numbers. Two days back I have been informed that my baggage is being declared lost and that i was entitled for a compensation of Rs. 450/- per kg for my 12 kg baggage. this definitely is not the worth of my baggage by even 5%. I am of a strong opinion that there exists a well organised racket that does these acts of making valuable baggage disappear. Or is it the result of Kingfisher staff not receiving their salaries?
Savio Coutinho.
Margao, Goa.