[Resolved]  Kingfisher Airlines — Money Refund Problem

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,
We booked flight tickets for 14 person through FLY KINGFISHER Airlines on 14th July, 2012 and the departure date was 27th Oct, 2012 from Delhi to Srinagar and return flight on 30th October, 2012 from Srinagar to Delhi. Flight was canceled due to the company's problem. We first mailed to their email id "[protected]@flykingfisher.com" regarding our refund status on 1st November 2012 from one of the passenger's email id " [protected]@yahoo.co.in" and the reply came the same day which told us that our assigned ISSUE ID: 567521. After some days we got the refund for 4 passengers(11 to 14 in the table shown under) whose payment was done by credit card. But rest of the refund for the tickets which were booked by using net banking has not been received till now. The company has also stopped responding to our mail now. Being such a reputed company such an ignorance and non professionalism is expected by us.
As its been more than 2 months since the flights were canceled and the payment has not been refunded. It shows that company hasn't have the intention of returning the amount to the customers and causing pain to them deliberately. The thing which is more agonizing is that even the complaint numbers shown on their site are not working.
If the company doesn't have any concerned regarding their reputation at least they should consider the pain they are causing to customers by not returning their hard earned money. I want the concerned person to look into the matter personally and that too quickly.
Praveen Kumar