Kingfisher Airlines — non refund of air fare

Kingfisher Airlines — ticket charge refund

i have purchased the ticket in kingfisher madurai to chennai for flying on 13th march morning 7.55am flight, i booked on january 09, when i finished my vacation i confirmed my air ticket with air india, he told your connecting flight was cancelled(kingfisher), pls confirm with kingfisher, i called to customer care he told yes it was cancelled, your money fully refundable, i asked in madurai air port(kingfisher), he where u booked the ticket that place u collect ur money like that, but here agent asked the cancelled flight ticket copy from kingfisher, but kf not given anything,

Kingfisher Airlines — Unfair ticket charges

To

Kingfisher Airlines.


I undersigned, Mr. L.D. Parulekar, I happened to book Kingfisher Airline tickets on13-12-09 for flight to Indore from Mumbai on 11-01-10, and a return ticket on 13-01-10 over the telephone. The executive on the line Mr. Hussain, told me the charges for the round trip were Rs. 6608.00.

After two minutes when I checked the rates on kingfisher website, the rates were substantially lower than what I was charged for. So when I called again on Kingfisher helpline, I was told by one Ms. Denzel that the rates for the same round trip were Rs. 4008.00, which was lower by Rs.2600. I requested to talk to some senior executive of the airline. However since none was available at that time, so I decided to talk to them next day morning.

Next day, as per the suggestions of Kingfisher executive, I canceled my earlier bookings on 13th Dec. 09, and booked a fresh tickets for Rs. 4008.00. But I had to pay Rs.1500, as cancellation charges which I think is unfair and unjustified. It appears that I am paying for some human or system error which is totally the responsibility of the airlines.

I request you to consider my plea, and take necessary action for the repayment of the penalty that I had to pay unnecessarily.

Thanking You.

L. D. Parulekar.