Kingfisher Airlines — refunding of cancellation ticket

Dear Sir ,

I have booked the tickets through kingfisher online web site and my ticket no is[protected]/6/7 . Due to non operation of flight i have cancelled of my flight on 17th of Oct'12 and my total amount of 16576 rs is they need to refund to my credit card. I have return the mail to guest care and web booking team for refunding the money and even i spoke to customer care also many time but all the time i received the same answer that your payment will be refund within 7 to 14 days. Till now already 45 days is over and still they are giving me the same answer.
Anybody help me on this

Regards