[Resolved]  KingFisher Red — REFUND

I am giving the correspondence regarding refund of excess amount due to cancellation of flight.

Regards.

Dear Mr. Nammi,



Thank you for your recent correspondence to us dated 31 December, 2009.



We regret to note your continued disappointment with our response. As per our tele conversation and as conveyed, we can only reiterate our inability to comply with your request for any compensation and assure you that no discourtesy is intended.



Mr. Nammi, we value your patronage as a member of our loyalty program; despite your present sentiments, we do hope that you will allow us the opportunity of welcoming you on Kingfisher Airlines again.




Yours Sincerely,




Kanaka Sunil

Guest Commitment

Kingfisher Airlines



"This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message."

----- Original Message -----
From : nandagopal.[protected]@ril.com
To : [protected]@flykingfisher.com
CC : kr.[protected]@flykingfisher.comSent : 31 Dec 2009 16:45:26:000
Subject : RE:'King Club=[protected]' Fwd: Refund/////85268654/Base


I have not received any message from your end and if it is so I will put this issue in consumer forum. Pl. sort it out.
Regards,

Nandagopal.N
[protected]
CFP


----- Forwarded Message -----
From: "Nandagopal Nammi"
To: "guestcare"
Sent: Friday, December 25, 2009 11:52:03 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Fwd: 'King Club=[protected]' Fwd: Refund/85268654//BASE

I have not received any message from your end regarding my refund of the amount. Pl. see in to the matter.

Regards,

Nandagopal.N
[protected]
RELIANCE


----- Forwarded Message -----
From: "King Club"
To: "nandagopal.[protected]@ril.com"
Cc: [protected]@flykingfisher.com, "kr ed"
Sent: Friday, December 25, 2009 10:14:24 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: RE:'King Club=[protected]' Fwd: Refund/85268654//BASE


Dear Mr. Nammi,

Thank you for contacting us.

We wish to inform you that, we have forwarded your request to the Guest Care department and they would revert to you soon. If you wish to contact them further on this issue, please write to [protected]@flykingfisher.com.

Should you require any further assistance, you may reach us at our dedicated King Club Member Assistance numbers on[protected] or[protected] between 9:00 am and 7:00 pm from Monday to Saturday. Alternatively, you may revert to this email address [protected]@flykingfisher.com or fax us on[protected].

Thank you for choosing Kingfisher Airlines as your travel partner; we look forward to serving you onboard the Good Times.

Regards,
Mayuri Mohite.
King Club Member Assistance.
............ ...................................................................................⇄

?This message (including any attachments hereto) is confidential and intended solely for the addressee(s). If you are not the intended recipient and receive this message in error, please delete it and immediately notify the sender by replying to this message immediately. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited and may be unlawful. The internet cannot guarantee the integrity of this message. Kingfisher Airlines Limited and/or its affiliates/ subsidiaries/ employees are not liable for the improper transmission of this message nor any damage sustained as a result of this message.??
?Kingfisher Airlines is India's only Five Star airline, rated by Skytrax. To fly the award winning Kingfisher experience, visit http://www.flykin gfisher.com and to know about King Club ? India's most rewarding frequent flyer programme, please visit: http://www.flykingfisher.com/kingclub".
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-----Original Message-----
From: Nandagopal Nammi (nandagopal.[protected]@ril.com)
Date: Friday, December 18, 2009 05:03 PM
To: kr.[protected]@flykingfisher.com (kr.[protected]@flykingfisher.com)
Cc: kingclub ([protected]@flykingfisher.com); guestcare ([protected]@flykingfisher.com); sai ([protected]@yahoo.com)
Subject: Fwd: Refund

Dear customer care executive, To I have disscussed with customer care executive of K ings club and came to know that, airlines tried to contact to me and and saying that there is no response from my mobile and also saying that SMS given regarding cancellation of flight. It is not correect, because my mobile is always in on condition and I have not received any SMS, and also I confirmed from my network provider, there is no such phone calls and SMS. Kindly see into the matter and pl. refund the amount Rs.11,537(extra amount that I have paid to spice jet. Pl. see the trailing mail for reference. Regards, Nandagopal.N [protected] RELIANCE. Subject: RE: IssueID : 196233 : RE:'King Club=[protected]' Fwd: Refund/////85268654/Base Dear Mr. Nammi, & nbsp; Thank you for your email to us adted 9 December, 2009. We are in receipt of your feedback and acknowledge your concerns. Please accept our apologies for any inconvenience caused. You have our assurance that your feedback has been forwarded to the concerned team and the matter is currently being looked into. We w ould request you to give us some time and we will revert to you soon. Best Regards, Kanaka Sunil Guest Commitment Kingfisher Airlines -----Original Message----- From: Nandagopal Nammi (nandagopal.[protected]@ril.com) Date: Thursday, December 10, 2009 01:15 PM To: [protected]@flykingfisher.com ([protected]@flykingfisher.com) Cc: sai ([protected]@yahoo.com) Subject: Fwd: Refund Customer service I have booked a ticket from ahmedabad to chennai through yatra.com, travelling date is 29/11/2008. flight No: 3727 Airline IT-Kingfisher Airline PNR MGKJCK IATA Number 14363904 Yatra Reference No: AIWTKC There is No communication or email from either Yatra or kingfisher regarding cancellation of flight.At any cost I have go to chennai on the same day to attend the functions and business meetings. Due to this reason I booked the tickets in spicejet and went to chennai. Due to this I lost my time, money and meetings.I purchased tickets for Rs. 18,984. I spend extra money Rs.11,537 (after refund of tic ket price Rs.7447). Herewith I am sending the details of my board ing pass details. Please compensate the extra money. Mail from yatra is enclosed Regards, Nandagopal.N [protected] RELIANCE. From: "Customer Service" To: "Nandagopal Nammi" Sent: Wednesday, December 9, 2009 10:34:31 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi Subject: RE:'yatra=[protected]' (FQ30RH0NAS) Domestic Flights - Customer Service - Refund Dear Mr Nammi, Greetings from Yatra.com. With reference to your mail below under Yatra Booking Reference No.AIWTKC. We would like to inform you that we are processing the full refund of Rs.7447.74 and the same will be credited to your account within next 7 working days. Please note that we would not be able to compensate as flight was cancelled from airline's end. Kindly accept our sincere apologies for the inconvenience caused due to this. In case you have any more queries or request, please contact us at[protected]X7). Note: Please do not change the sub ject line while reverting. Kind Regards, Yatra Team B - 21 | Infocity | Sector-34 | Gurgaon | 122001 | India ( Phone: +[protected] | 7 Fax:[protected] | Dear Customer, we would like to hear from you about your experience with Yatra.com. Would appreciate you sharing it with us at [protected]@yatra.com or Click here. ----- Forwarded Message ----- From: "gopal nanda" To: "nandagopal nammi" Sent: Wednesday, December 9, 2009 11:49:21 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi Subject: Refund N.Nanda Gopal, RELIANCE, Jamnagar. Mobile:[protected]. "Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s). are confidential. and may be privileged. If you are not the intended recipient. you are hereby notified that any review. re-transmission. conversion to hard copy. copying. circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient. please notify the sender immediately by return email. and delete this message and any attachments from your system. Virus Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email. The company cannot accept responsibility for any loss or damage arising from the use of this email or attachment." <> <> <> ----- Forwarded Message ----- From: "Nandagopal Nammi" To: [protected]@flykingfisher.com Cc: "sai" Sent: Thursday, December 10, 2009 1:15:12 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi Subject: Fwd: Refund Customer service I have booked a ticket from ahmedabad to chennai through yatra.com, travelling date is 29/11/2008. flight No: 3727 Airline IT-Kingfisher Airline PNR MGKJCK IATA Number 14363904 Yatra Reference No: AIWTKC There is No communication or email from either Yatra or kingfisher regarding cancellation of flight.At any cost I have go to chennai on the same da y to attend the functions and business meetings. Due to this reason I booked the tickets in spicejet and went to chennai. Due to this I lost my time, money and meetings.I purchased tickets for Rs. 18,984. I spend extra money Rs.11,537 (after refund of ticket price Rs.7447). Herewith I am sending the details of my boarding pass details. Please compensate the extra money. Mail from yatra is enclosed Regards, Nandagopal.N [protected] RELIANCE. From: "Customer Service" To: "Nandagopal Nammi" Sent: Wednesday, December 9, 2009 10:34:31 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi Subject: RE:'yatra=[protected]' (FQ30RH0NAS) Domestic Flights - Customer Service - Refund Dear Mr Nammi, Greetings from Yatra.com. With reference to your mail below under Yatra Booking Reference No.AIWTKC. We would like to inform you that we are processing the full refund of Rs.7447.74 and the same will be credited to your account within next 7 working days. Please note that we would not be able to compensate as flight was cancelled from airline's end. Kindly accept our sincere apologies for the inconvenience caused due to this. In case you have any more queries or request, please contact us at[protected]X7). Note: Please do not change the subject line while reverting. Kind Regards, Yatra Team B - 21 | Infocity | Sector-34 | Gurgaon | 122001 | India ( Phone: +[protected] | 7 Fax:[protected] | Dear Customer, we would like to hear from you about your experience with Yatra.com. Would appreciate you sharing it with us at [protected]@yatra.com or Click here. ----- Forwarded Message ----- From: "gopal nanda" To: "nandagopal nammi" Sent: Wednesday, December 9, 2009 11:49:21 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi Subject: Refund N.Nanda Gopal, RELIANCE, Jamnagar. Mobile:[protected]. "Confidentiality Warning: This message and any attachments are inte nded only for the use of the intended recipient(s). are confidential. and may be privileged. If you are not the intended recipient. you are hereby notified that any review. re-transmission. conversion to hard copy. copying. circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient. please notify the sender immediately by return email. and delete this message and any attachments from your system. Virus Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email. The company cannot accept responsibility for any loss or damage arising from the use of this email or attachment."

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"Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s).
are confidential. and may be privileged. If you are not the intended recipient. you are h ereby notified that any
review. re-transmission. conversion to hard copy. copying. circulation or other use of this message and any attachments is
strictly prohibited. If you are not the intended recipient. please notify the sender immediately by return email.
and delete this message and any attachments from your system.

Virus Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email.
The company cannot accept responsibility for any loss or damage arising from the use of this email or attachment."