[Resolved]  Kolkata Bus Service — Bad mini bus services

Address:West Bengal

Bad mini bus services
This complaint is against mini bus service of Metiabrouz to Shyam Bazar (161) mini bus.

As the passenger are gathered in this bus If Government starts 2 or 3 type of bus services in this same root All bus will be full by passenger. Government were going to start new WBSTC bus in this root but 161 no bus's driver and conductor has beaten WBSTC bus's driver and conductor. This Real accident has take place near Babughat. At a result those bus service does not start. Although these buses has started from every part of kolkata but not from Metiabrouz.

So 161 no. bus has monopoly over that route. These buses has no any competitor. Now the bus frequency has come in more than 30 minute difference, in office hour. Except office hour he has no any time table. Although the service was good in earlier days and bus use to come in between 5-7 minutes differences, but in earlier days only.

These buses are, unfortunately, extremely inefficient, and usually take an hour and forty minutes to complete a journey that should ideally take just forty five minutes. It is becoming difficult, especially for students and office workers. Though the buses leave on time, they stop at three different stoppages on the way, sometimes even for 20 minutes.

I want only passenger's safe and little bit relax journey. so if Government authority introduce at list 1 bus service in this root we all will be grateful. And if possible cease that 161 bus service.

Thank you
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Aug 14, 2020
Complaint marked as Resolved 
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behavior of staf of wbstc bus from airport to pearless hospital no:WB15A-6411 IS VERY BAD.SO I NEED A LEGAL ACTION AGAINST STAFS OF THAT BUS...
My similar experience in WBSTC volvo buses under JNNURM running under Royalcruiser with low-quality staff who are behaving rudely with passenger and even manhandling paaasenger .My detailed report with bus number will be posted separately
why there is not any monthly/sessional bus pass for students.If yes then why the employ at bus deport refuse me(at kornamoee deport).
It is mentioned in the fare table of the bus is rs.7.00 for sealdah to elgin road bus stop but the conductor[protected] at 10.50 am) asked for rs. 9.00

he also misbehaves and misguides.

If authority do not take any step against this so it is very shame for all o[censored]s.

Thanks & regards

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    Kolkata
    West Bengal
    India
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