Koryo

10 Reviews

raghavendra naidu on Mar 26, 2012

Service

Hi,

This is Raghavendra from hyderabad, I have given Home Theater System *
KHTIB9000 *at your Hyderabad (Marredpally) service Center on 14 Feb 2012,
(with job sheet no 6006 which am attaching with this mail) , The Home
Theater System which is taken in Dec2011, i have used it in Feb 2012 for
first time but its not working properly as it making some disturbing sound
with in 5-10 min after plugin , so i have taken it to ur service center ,
there ur people said it has some problem in Board , n its has to come from
Head Office in Bangalore , n it takes 7 working days , after my repeated
follow up ur service center nor ur customer care people r responding ,
they just hang up or cut my phone call , I spoke to Saritha , Mona ,
Shbnam and 2 more people on ur customer care number (1800 425 7722) and
last to Mr.Kiran ever one say the same thing that they will inform me after
contacting the service center person in Hyderabad But till i dnt got any
call still now. And Mr. Kiran assured to give me call and tell the status
on Monday i.e today on 26/mar/2012 , even he failed to tell status when i
called today on 080-64591168 one Mr.Sam pick the call n saying Mr.Kiran is
in Meeting . I Think I called nearly 20-25 times to ur service center in
hyderabad n some 12-15 times to customer care number no one give a proper
information to my repeated complaint, Whether ill get my Home Theater or
not ???????????????????????????

Raghavendra
09399996939

9 Comments

Comments

kumar i vijay

HI ,

I have purchased a rice cooker in Big Bazaar Ameerpet - Hyderabad in Jan 2010 and it went into service for 2 times in 7 Months and this time i submitted it for serive on 24 september and until now there was no repaly or they not even taking the call.

Such type of products needs to necked out from the market.

May 12, 2011 by

arjun bhatia

Koryo - mumbai, Thane, Maharashtra, India

I am Arjun Bhatia living in bhayandar purchased a koryo spilt ac from big bazar bhyandar (w). Sinc ten days i have loged a complaint for service only false promises is given but nothing has been done still.

May 13, 2011 by

manthan911

Koryo - mumbai, Thane, Maharashtra, India

Hi,
I am also facing problems, after complaining for 15 days no-one is coming to repair the AC in mumbai.
complaint number 314679

Jun 14, 2011 by

amitamitri

Koryo - DURGAPUR, Bardhaman, West Bengal, India

KORYO SERVICE HERE IN DURGAPUR IS THE WORST. SINCE LAST 2 YRS I AM SUFFERING WITH THE SERVICE OF KORYO A.C . MY MAIL ID IS :- amitamitri@gmail.com. THE CUSTOMER CARE DIV OF KORYO MAY CONTACT ME IN THIS REGARDS ASAP. NOW I AM THINKING OF GOING TO CONSUMER FORUM.

Dec 16, 2011 by

srinivasgvp

i, p.srinivas from visakhapatnam.I have purchase a fan from Big Bazaar (EDM Mall), the company is Koryo.

After one month, i am facing problems .and after so many requests / call - the engineer has repaired and after two months i am again having same problems and now the same probs come out but this time i am planning to exchange this worst fan.
unfortunly i have purchase a home theatre in koryo company. that is also same problem, , , , within one month again sound boxs r not working properly...it is very to say...very bad product in koryo company...

Friends, i am strongly recommend, pls dont buy Koryo product - even not in free...

I am also want tell some words to Big Bazaar Team - "

Mar 27, 2012 by

Future Group Care

Dear Mr. Raghavendra,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused and would be glad to assist you further. It would help if you could write to priya@futuregroup.in with the invoice number and reference id 2635. An agent will contact you shortly with an update on your issue.

Regards,
Priya
Future Group Care

Apr 10, 2012 by

Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

Oct 30, 2012 by

Ravinder Sathoo

I am complaining regarding the purchased KORYO 1.5 ton split type air conditioner from Big Baazar, Aditya Mall, indirapuram Ghaziabad on 27-05-2012. On 15-09-2012 its Voltage stabilizer stopped working. This faulty stabilizer could have caused the problems with our electric circuit. So, Contacted the Big Bazaar on 16-09-2012 and handed over the defective voltage stabilizer. I was given Complaint No. 42234. They ensured me that same will be repaired within 4-5 days.
I personally visited around six times till date but all in vain. I contacted in charge of Electronics department Mr. Inder Sen on phone No:-9871787975 who ensured me that repaired stabilizer will be delivered very soon. After waiting for a long period (Upto 21-10-2012) I approached again but he misbehaved with me on phone and ordered me to collect the defective stabilizer and contact KORYO service centre in Delhi (Vikas Marg). Personally contacted KORYO service centre on phone no;-9311629195 and requested them to make arrangement for delivery of repaired / replacement of voltage stabilizer.
I would appreciate if you could solve my problem. I look forward to your reply.
Ravinder Sathoo
Phone No:-9811365366

Nov 24, 2012 by

nabonita.dey2009

Hi I am Nabonita from Bangalore, I purchased Koryo Washing machine from Bangalore Big Bazaar Lido on Oct 2011.Since the time i purchased, it started showing defects.My washing machine automatically stops while running or does not start at all .In 1 year i had to complain 10 to 15 times. But in spite of so many complains the Technician could not resolve the problem.Let me tell you every time i complained i had to follow up continuously with customer care and then the technician would take his own gala time and come to check the problem after 14 or 15 days .And every time he came he would say the same story that the PCB board has problem and has to be replaced .He says the PCB board will be replaced in 7 days but it gets replaced after 2 month .Even after PCB board is replaced the problem exist and again my complain cycle starts .The technician has taken my PCB board twice .Till date the problem exist .I have complained again to the customer care with my complain number as 428743 .They told the technician would come in 48 hrs but it has been more than a week no one from service centre has responded. I call up the customer care daily to just get the answer "The technician will attend today" but till date the technician has not even called up .Also last time i spoke to the customer care an executive who told his name as "Kapil" has been so rude that i really felt frustrated and decide to go to Consumer forum and will also take this up with Consumer court. Firstly Koryo sold a Defective machine for 10000 and then there customer care and service centre offers such a poor service.