[Resolved]  Koryo- Water Geyser — KORYO WATER GEYSER MODEL KWHP15

Address:

South 24 Parganas, West Bengal

I HAD PURCHASED KORYO MAKE WATER GYSER IN OCT2010 FROM BIG BAZAR - HILAND PARK - KOLKATA . ONE MONTH BACK DURING THE OPERATION THE RED LIGHT WAS ON AND AS PER THE INSTRUCTION MANUAL ONCE THE RED LIGHT IS ON THE GYSER WAS SUPPOSED TO SWITCH ON . THEN I HAS CALLED THE SERVICE CENTRE AND BOOKED THE COMPLAINT . THE SERVICE ENGINEER HAD COME TO MY HOUSE BUT LEFT WITHOUT REPAIRING THE SAME . THEN AGAIN I CALLED THE SERIVED CENTRE AND I WAS TOLD THAT THE COMPONENT CALLED : THERMOSTAT " WAS REQUIRED TO BE REPLACED . BUT IT WAS MORE THAN 20 DAYS STILL THE COMPLAINT WAS NOT ATTENDED . I MADE SEVERAL CALLS TO MR MAHESH - MOBILE NO ( [protected]) AND HE IS MAKING FALSE ASSURANCE EVERY DAY . THE GYSER NEEDS TO REPAIRED WITH TOP PRIORITY AND IF REPARING IS NOT POSSIBEL THAN IT SHOULD BE REPLACED WITH NEW ONE . I AM COMPLETELY DISSATIIFED WITH THE PERFORMANCE OF THE KORYO MKAE WATER GYSER AND ALSO TH SERVICE RENDER TO THE CUSTOMER . - SHYAMAL GHOSH