[Resolved]  KSRTC. . . Sheetal Ac — Sheetal ac KSRTC/ ORDINARY BUS

i booked my tickets on ksrtc sheetal a/c bus on 05/10/2009 from trichy to bangalore on 10/10/2009 with my family @ time bus reaches trichy busstand, (service point starts @pudukotai) bus seems to very ordinary not even like rajahamsa, ksrtc charging fares for sheetal a/c and passengers force to travel in a ordinary buses.

is there any who take care of this ????????????

IF SHEETAL BUSES ARE NOT AVAILABLE WHY IT'S APPEARING IN THE CHART AT THE TIME OF BOOKING