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Dear Sir,
Please note that Work Order no: LIN [protected] dtd.13-Aug-11 ( updated on 16-Aug-11). I handed over my hand set on 13-Aug-11 and till date the same could not be repaired at N.J.Telecom - Authorised Service Centre - Kandivali - West - Mumbai.
I am enough harressed by Service of LAVA . I am getting all wrong answers. Now a days mobile is very essential requirement and within 10 days - Authorised Service Center could not repair thats a great shamful for such Comapny.
Look in the matter and atleast care for customer,
Reply per return,
Kalpesh Vora
[protected]
On Wed, Aug 17, 2011 at 1:03 PM, Lava Care <[protected]@lavainternational.in> wrote:
Dear Mr. Kalpes
- Hide quoted text -
Greetings from LAVA!! Thanks for mailing to us. This is in reference to your query which you have mailed to us. This is to request you to please provide us with the Work Order No. (W.O. No.) of the complaint which you have registered at our Service Center or if you have not registered a complaint please visit any of our Service Center and ask them to make a Job Sheet against your complaint. The Work Order No. (W.O. No.) is mentioned on the Job Sheet. For your reference I am attaching the list of LAVA Service Centers, please visit any one of them which you find convenient from your place. Please feel free to write to us or call us in case of any type of query. Thanks and Regards, LAVA CARE[protected] From: Kalpesh S Vora [mailto:[protected]@gmail.com]
Sent: Tuesday, August 16, 2011 4:54 PM
To: [protected]@lavainternational.in
Subject: Faulty Circuit of Lava B8 Email : [protected]@gmail.com
Name : Kalpesh S Vora
Country :india
Phone : +91-[protected]
Query :I purchased Lava Hand Seat B8 from Rajkot in Jan 11 and within 7 months Circuit failed . Also Off KEY came out and I handed over my Cell for Repairing to Mumbai. I leant that parts are not avilable and from Chennai that parts will be desaptch - this will require 8-10 days. I experianced very bad, now a days so long time for Spares- no body can wait, I feel this is a harrasement of purchaser of LAVA mobile. Please look in the matter and arrange to do needful, Thanking you, best regards, Kalpesh