[Resolved]  LCD TV Make Sansui, Modal S - 2289yh — Non compliance of complaint made to customer care

Address:

South Delhi, Delhi

I have purchase a LCD TV Make Sansui LCD 22" model S-2280 YH from Shilpi Electronics, 40/11, Pillli Kothi, M.B. Road, Khanpur, New Delhi-110 062 on 28.12.2010.

On 20.3.20111 the said TV is going on non sound problem, then I had call to the Shilpi Electronic, he provide me Customer Care No. [protected]. I had complaint to the said customer care number on 21.3.2011 the Complaint No. is DEL[protected], then somebody visit at my home on 23.3.2011 and tell me the speakers of the TV is not working. The said Speakers likely to be changed by tomorrow ie. 24.3.2011. But till date my problem not solved. Then I had called your service centre as well as Shilpi Electronics. They are give me a answer the PARTS OF THE OUT OF STOCK OF THE COMPANY STORE. And we solve your problem when the parts are received from the company.

on 01.4.2001 again I had called to the Shilpi Electronics and Service Centre talk to Mr. Tripathi again tell me the parts not available.

on 4.4.2011 again I had called to Service Centre and the same answer the parts not available in the company store. I ask when available he said I am not known talk to our service centre Incharge namely Mohd. Ali and his mobile no.is [protected] I called that number but no body response.

Please llook into the matter because i am suffering from last 15 days.

Shivlal Pawar
[protected]