[Resolved] Lee Cooper Shoes — Upper Leather got cracked

[Resolved] Lee Cooper Shoes — Upper Leather got cracked

A Abhinav Priyadarshi from Noida, Uttar Pradesh

Hi, I bought a Lee Cooper shoe fro their factory outlet in Lajpat Nagar in Delhi. After just two months o[censored]se the upper leather got cracked and the shoe is no longer in a position to use. I contacted the factory outlet and they asked me to visit the outlet alongwith the shoe in question. There they took the shoe for repairing alongwith the bill and gave me a receipt. After 15 days when i contacted them they are saying that the bill got misplaced and without bill it is not possible to do anything. Due to my busy schedule even i didnot have a chance to go there as i am putting up in Dwarka but prima facie it is quite unfair on part of the company . Please help me out if you can ... Regards, Abhinav. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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LeeCooper

from Noida, Uttar Pradesh

Regret for any inconvenience caused to you. If your complaint is not sorted out at the retail point from where you purchased the shoe then please arrange to send your defective pair at Customer Care Department, M&B Footwear (P) Ltd., C-33, Sector-58, NOIDA-201301 through normal courier along with bill (original or photocopy) and your complete mailing address on a plain paper. Once the complaint pair is received at this address, please be assured that your issue will be sorted out on utmost priority. Alternatively, you may also call at[protected] between 9AM-6PM; Mon-Sat to Customer Care Department @ M&B Footwear

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