[Resolved]  Lenovo 3000 N100 — Laptop Battery

Hi,

I purchased a Lenovo brand new 3000 N100 Laptop in November 2006. Product ID: 0768A35
In Jan 2008, one day the battery of my laptop suddenly konded off. Before it stopped working completely it used to gie me about 2.5 hours of backup. As the warranty was only for 1 year, so nobody at Lenovo (Call Center and all serice stations) is actually listening. They only have one standard statement, "If it is out of Warranty, You have to buy a new battery costing Rs. 6, 800/-)
In few of the forums I saw that lots of customers had similar complaint with this series of Lenoo Laptops. I doubt like others if they have pre-programmed that the battery will stop working after the warranty of 1 year gets expired.
Obviously Lenovo does not sell laptops saying that the Battery will not last for even 2 years. It is not about Warranty not actie, but the real issue is the product has to function properly even after warranty. Nobody would buy a laptop if we need to invest on battery every 14-16 months.

Im trying if someone can help. If nothing works I may even File a Lawsuit against Lenovo under Consumer Court.

Thanks
Vivek Rao
+91-[protected]
Bangalore
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Aug 14, 2020
Complaint marked as Resolved 
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lenova/loptop — can't run...

dear sir,
few months ago i bought on loptop in trichy he said if any problem contect me but now he says go and ask the service center but i speack plz give me contect number or email address he said i do't remember it. so plz give me some solutions...
Same problem 2 years 2 batteries when you pay $800 dollars for a laptop you shouldn't have to replace battery every 9 months shame on you Lenovo feel real bad because I recommended 3000 n100 to 4 friends and we all have same problem this no coincidence up yours
as we purchased a lenovo laptop dated 26th october 2008 on diwali offer so, as per ur terms and conditions we have dispatched the required documents to avail the two gifts ...we hav mailed u also but their was no response from your side ...
so we would like you to plz reply us back about when can we avail the registered gifts ...model no -G530 M/C, 415128Q.
thankyou
Yes, I have purchased the Lenovo 3000 N100 model and rarely used it. Now it runs only with AC power. I was wrong considering Lenovo when people said, SONY and then Lenovo are the top laptops. We should buy the cheapest in the market and forget if something happens. However electronics gets cheaper day by day than buying accessories. Bloody battery is costing 150$ whereas we can buy a new one with 350$ in the thanks giving deals. What a poor IBM laptops. Pls spread this news around the world, lenovo should go bancruptacy.
Hi,
I bought lenovo N100, Product ID - 0768 - A39, Type - 0768A39, Model No.- 0768 in April 2007.

My battery is not working since aug 2008. I have complaint about it in chd and Ellora- hamirpur(H.P) but they are refusing to replace it and telling to buy a new battery.

In oct. 2007, Battery had been replaced once when it was not working. I am experiencing the same problem now but unable to buy new one. I am not getting any kind of warranty about the battery.

I have already spent a huge amount to buy it ( Rs 43, 000 /-)

Suppose if i buy a new battery then it may damaged within 6 months again and again...
Question: I am not satisfy with LENOVO who once sell laptop and after that dont care about their customer.
Once the battery was replaced within warrany period and same get damaged within few months ...who will care ?
Problem is in BATTERY. Lenovo must accept it.

I want answer as soon as possible otherwise i will take help from consumercourt.


Thanks & Regards
Ashwani Sanwal
My laptop is working fine with AC supply .

Battery is totally damaged. It couldn't even stay for nanoseconds.

Battery : P/N 92P1185 (FRU 92P1186)

I want its replacement as soon as possible.

Thanks & Regards
Ashwani Sanwal
Me tooo with the same problem ...
Looks like this is the price we need to pay for trusting a 'third rate chinese manufacturer' with no business ethics...
I tooo became a victim recently on the same issue. I recommeneded to my sister to go for IBM laptop for its quality. I thought the chinese goose lenovo will continue the IBM reputation. But they proved that they are chinese where there products are seldom quality good. Now the laptop goes off in 5mins. Its Lenovo N100.
Now I was left in a guitly feeling that i misguided my sister to go for this crappy product. I should have recommended dell or HP.
I too became a victim for the same problem with the lenovo N100 laptop. I recommended this to my sister to go for IBM thinkpad as i found its good in all terms. But to my dismay this chinese goose Lenovo just proved again the quality of chines products, they are never good and quality is a crap.

Now I was left with nothing other than a guilty feeling that i misguided some one, I should have let them to go for dell or HP
I too became a victim for the same problem with the lenovo N100 laptop. I recommended this to my sister to go for IBM thinkpad as i found its good in all terms. But to my dismay this chinese goose Lenovo just proved again the quality of chines products, they are never good and quality is a crap.

Now I was left with nothing other than a guilty feeling that i misguided some one, I should have let them to go for dell or HP

Thank you
Swaminathan
Hi i am also facing the same issue, I have a Lenovo 3000 N 100 768 series laptop and about two weeks ago my laptop was running on battery with 2.5 hrs backup and then it goes hibernate and when i switched on it again it was not working on battery and goes off suddenly without A/C power, i don't know how a battery could be dead in minutes without any faulty sign and any reduction in backup and even it is not suporting 2 seconds backup, you can not expect such low grade material in a world known Brand IBM/Lenovo laptop.

My laptop is out of warranty and i barely use it at home only mostly on A/C Adaptor

Model: Lenovo 3000 N 100 768 purchased Nov 2006

Battery:
FRU P/N 92P1184
ASM P/N 92P1183
42T4635.

if any one can provide a solution to my problem that would be great because i dont want to spend again Rs/-7, 000 on such a faulty battery that would last only for 16-24 months.
Or if we all can drag Lenovo to court to replace all faulty units by filing lawsuit against them what is the procedure to file consumer complaint in india any body can help?
Thanks
Kunal Chauhan
[protected]@gmail.com
Hi,
I would really appreciate if someone could help me figure out whats wrong with my battery.

It appears dead because my laptop wont run on the battery. It wont even recognize the battery when its plugged in. Therefore I have to run it on external power supply.

When I plug the battery in, it blinks “red light” 5 times and then stops blinking. What does this mean?

Lenovo 3000 N100-0768 — Battery will not charge or discharge - Lenovo 3000 N100

Dear Sir,

We had logged a complaint regarding non-charging of laptop battery earlier on[protected] Vide complaint No P4S6G3K. We had recently learned from lenovo's website that it has arranged for a free battery replacement program for the faulty batteries for the 3000 N laptops. This information wasn't passed on to me when I had actually logged the complaint and instead was given a quote for purchase of new battery. The following is the weblink where lenovo has published the information
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69671

Inspite of the repeated requests over emails and calls to the call center there hasn't been any reponse from your end till date. Request you to look into the issue and arrange for the replacement which I am entitled for. I am attaching below all the emails I had sent earlier to the concerned authorities.

Thanks,
Rajeswara Rao. G
Ph: [protected]


On Sun, 21 Dec 2008 Rajeswara Rao Gopineedi wrote :
>
>
>
>
> Reminder --2
> For the last one week i was lodging complaint at call center over phone and sent 2 reminders over e mail. But no response. Please look into this arrange for replacement. Go through my earlier mail as follows.
>
>
> Dear Sir,
>
>We had logged a complaint regarding non-charging of laptop battery earlier on[protected] Vide complaint No P4S6G3K. Please find attached below the complaint details.
>
>Whereas after checking the Laptop at Hyderabad service centre recommonded me to purchase the new battery since it is out of warranty.
>
>Now We had recently learned from lenovo's website that it has arranged for a free battery replacement program for the faulty batteries for the 3000 N laptops. This information wasn't passed on to me by you when we had actually logged the complaint. The following is the weblink where lenovo has published the information
>http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69671
>
>Since we had logged the complaint much before 1st October 2008 and all the specifications match, we request you to arrange for a replacement battery immediately
>
>Thanks,
>Rajeswara Rao.
>Ph: [protected].
>
>
>On Thu, 18 Sep 2008 Rajeswara Rao sent e maiil to [protected]@in.ibm.com
> >
> >Sub: Compaint No -P4S6G3K dated[protected]
> >
> >I have purchased note book on 3-6-2007 and taken extended warranty for 3 Years from[protected]. Now the battery is not working. Now I request you to look into this and arranage for replacement.
> >
> >The Note Book details are
> >
> >Machine Model/Type N0- 0768/A49
> >S.No -L3EX629
> >
> >for further details contact on [protected]
> >
> >Rajeswara Rao
same experience as above
Same here.. Bought Lenovo 3000 N100 0768 laptop about 2 years ago (around Nov 2006). I actually got my laptop battery replaced when it was still under warranty (probably about a month left before warranty expired).

Thought I was lucky enough to have it still under warranty when replaced. But then replacement battery died about a month ago. So both batteries that I got had the same problem.

And now, warranty is expired. *Sigh* So I just run it plugged into AC. Anybody have ideas where to get a cheaper and better battery replacement?
i also have the same problem and even the worst because i had done it twice . that battery service really sucks...i was really you know so much...that i cant xpress through words...now again the battery back up is gone and i also dont have the warrenty...so now i have to invest some bucks...really lenovo laptps sucks. it could have been btter if i would have gone for HP laptops...
Hi Folks,

My sincere advice is to invest few more thousands...replace the battery, sell it out (get rid of Lenovo) and buy a good one.. It has become daily headache for me with this so called non working LENOVO 3000 N series LAPTOP. You guys dont believe, there are days where I literally bang my head with my Lenovo battery... Thanks LENOVO.. now I am using the baterry in killing insects...

Once again Cheersssssssss... Ram
Hi Frens,
I also have a similar complaint. My battery also suddenly stopped working just after 1 year. I kept using my laptop with AC power adapter, but today it also stopped working. Can I get it replaced too?
Overall situation tells that the model is defective and company should take some serious measures to replace batteries with another model cause even if they provide with the replacement... it wont be working more than a year.
Can anybody tell me how to claim for the replacement/compensation?

Dr. Basavraj
[protected]
Problem : 1. I had purchased the laptop on 24th August, 2007 and few days back laptop battery suddenly stopped working. It does not charge when connected to the system with the AC adapter. The system used to function only with the AC adapter attached. The system was not function on battery alone.
2. Since yesterday the AC adapter also stopped working and machine doesn't start. I had got it checked from Service Center who told that both battery and AC adapter needs to be replaced.

Though I am aware that my machines is "out-of-warranty", I read an article (document ID MIGR-69671 dated[protected] on lenovo website (link given below)
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-69671

It says that such batteries are replaced free of cost till 18 months from purchase. Though Its just been 16 months since my purchase and I complete all the criterias for replacement, Lenovo says that THE PROGRAM ENDED in OCT 2008.
I think this is unfair as they should continue the programme or put a battery recall. Kindly help.
Hi guys,
Even I am facing exactly similar problem, I purchased this laptop (model: 3000 N100) in aug-2006 and it worked fine untill 2 years!! then suddenly one day it went off completely...!! Now I can't use my laptop untill I connect it to the AC adapter..!!
wonder with sooo..many complaints, lenevo guys actually intend to do somthing bout it!!
Saurabh
(0)-[protected]

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