Lenovo

7 Reviews

saurabh050885

Regarding Warranty of Laptop not being extended

Dear Sir ,

This is with reference to my 2 year Warranty Pack which i had purchased on
02/-6/08 ( nearly 1 year & 10 months back ) for Rs 5500 but still my warranty has not
been updated .
In these 22 months, i have mailed them scans of all the required bills 100 times , have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but still nothing has been done. My Laptop is giving many problems since a long time but i am not able to avail the warranty services because they are not updating my laptop warranty in their database . This has caused me immense trouble by hampering my work because of laptop problem, has given me a lot of mental trouble and has wasted a lot of my time and finances on it .
I would request you to please help me in this case and punish Lenovo with a huge penalty so that they learn a lesson from it. Many of my other friends are also experiencing the same problem .
Their mail address are customercare@lenovowarranty.co.in ; spac@lenovowarranty.co.in ; lenconsumer@in.ibm.com .

Waiting for your reply .

Thanks & Regards ,
Saurabh Gandotra,
Infosys Technologies Ltd ,
Phone No - 9208702631 .
email - saurabh0508@gmail.com, saurabh050885@gmail.com

6 Comments

Comments

oberoisumit

my problem is that i have updated my laptop warranty for one year since jan 2010, but still it is not updated as i made number of phone calls. now adapter is not working but still i cant avail the warranty services.
please look into the matter

e mail-:sumitoberoi086@gmail.com

ABHIS SINGH

DEAR SIR,
I HAVE PURCHASE A LENOVO LAPTOP ON 4 FEBRUARY 2010.I REQUEST YOU TO PLEASE UPDATE MY WARRANTY AS SOON AS POSSIBLE.I HAVE PROBLEM WITH MY BATTERY. REF.NO.-1000312984

WAITING FOR YOUR REPLY,
THANKS,
ABHISHEK KUMAR SINGH,
GR.NOIDA
MOB-09540068825
E.MAIL-ABHISHEK2522@GMAIL.COM

abudheen

DEAR SIR,
I HAVE PURCHASE A LENOVO LAPTOP ON 4 JANUARY 2010.I REQUEST YOU TO PLEASE UPDATE MY WARRANTY AS SOON AS POSSIBLE.I HAVE PROBLEM IN DISPLAY THE LINES AND GRAINS ARE FORMING IN THE LAPTOP

WAITING FOR YOUR REPLY,
THANKS
ABUDHEEN .A
MALAMPUZHA PALAKKAD KERALA
PH-04912815705
E-MAIL-abudheen7@gmail.com

Mar 26, 2011 by

Girish Harwani

Dear sir,

I am one of your costumer i have purchase G560 laptop on 24/01/2011 at Ahmadabad, Gujarat, from last week i am having problem in web camera for that i have complan at your Bangalore office by phone from that i have got complan no: 4270191218 & i have deposited my lap top at your Ahmadabad service center (silvertouch) on 23/03/2011

sir this is my humble request please exchange me a new laptop because not even 2 months has completed and it is very difficulty to ex plane to my family please do the need full and oblige you call me on my cell no: 09998960015. please reply me soon .

Thanking you, Girish.Harwani

Aug 19, 2011 by

Lovekush soni

Dear Sir,

This is with reference to my 1 year Warranty Pack which i had purchased on
25-AUG-2010( nearly SOME DAYS ARE LEFT ) In these 6 MONTHES, i have mailed them scans of all the required bills 100 times, have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but still nothing has been done. My Laptop is giving many problems since a long time but i am not able to avail the warranty services because they are not updating my laptop warranty in their database . This has caused me immense trouble by hampering my work because of laptop problem, has given me a lot of mental trouble and has wasted a lot of my time and finances on it .
I would request you to please help me in this case and punish Lenovo with a huge penalty so that they learn a lesson from it. Many of my other friends are also experiencing the same problem .
Their mail address are customercare@lenovowarranty.co.in ; spac@lenovowarranty.co.in ; lenconsumer@in.ibm.com .

Waiting for your reply .

Thanks & Regards,
Lovekush soni,
The white house Ltd,
Phone No - 7206370936 .
email -lovesoni786@gmail.com

Aug 13, 2012 by

bhupendra hada

I have send a copy of bill to the india@lenovoreg.com to update warranty period but they can not send me response mail.
so please update the warranty period.
laptop lenovo core i3 59033806
sno:-CBQ2390165
my complain is registered but they can not provide me service my complain no is 4270554850.