Regarding Warranty of Laptop not being extended
Dear Sir ,
This is with reference to my 2 year Warranty Pack which i had purchased on
02/-6/08 ( nearly 1 year & 10 months back ) for Rs 5500 but still my warranty has not
been updated .
In these 22 months, i have mailed them scans of all the required bills 100 times , have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but still nothing has been done. My Laptop is giving many problems since a long time but i am not able to avail the warranty services because they are not updating my laptop warranty in their database . This has caused me immense trouble by hampering my work because of laptop problem, has given me a lot of mental trouble and has wasted a lot of my time and finances on it .
I would request you to please help me in this case and punish Lenovo with a huge penalty so that they learn a lesson from it. Many of my other friends are also experiencing the same problem .
Their mail address are email@example.com ; firstname.lastname@example.org ; email@example.com .
Waiting for your reply .
Thanks & Regards ,
Infosys Technologies Ltd ,
Phone No - 9208702631 .
email - firstname.lastname@example.org, email@example.com