LETS BUY .COM — PRODUCT NOT DELIVERED

Address:Central Delhi, Delhi

I HAVE ORDERED A BELKIN TOP LOADER BAG ON LINE ON LETS BUY .COM,ON 23 AUG 2011,THEY PROMISED ME TO DELIEVER THE PRODUCT IN 4 TO 7 DAYS TODAY IS 9 DAY AND TILL NOW THEY HAVE NOT DELIEVERED THE PRODUCT ,WHEN EVER I USED TO TALK TO THERE CUSTOMER CARE THEY COMMITS THAT THEY WILL DESPATCH TODAY BUT TILL NOW THERE TODAY HAS NOT COME .PLEASE HELP
MY ORDER ID IS-LSB-324817
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I had ordered one Boss pop up toaster vide order no.LSB -319687 in Aug.2011 which was delivered but it was a defective piece.After many reminders they picked it up after a month or so.It was promised that a new piece would be delivered within a week but I am sorry to say that again a month has passed and I have already called up several times at the call centre no.[protected] and the assurance given is always the same-it will reach u within 48 hrs.Could u tell us when these 48 hrs period will expire? Kindly take necessary step to get the article dispatched immediately or return my money .I am really disappointed by the callousness shown by letsbuy.com authorities/persons in charge.

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