Lloyd — remote control

Address:

Panchkula, Haryana

M/s Perfect Services,
Lloyad Service Provider,

Dear Sir ,

We are again sorry to report that the remote control which was repaired last week has now again not working and unable to change / Control the Unit.

You are again requested to please depute your Service Engineers to get the same repaired at the earliest.

Your Unit has hardly worked satisfactorily only for a fortnight after purchasing it.

Request to please extend the warranty period also.

This is really REFLECTING THE PRODUCT QUALITY THAT A ENGINEER IS REQUIRED TO KEEP STANDING TO RUN THE UNIT .

Have a Happy and Nice Day,



Regards,

DAKSH PHARMACEUTICALS PRIVATE LIMITED.
SCO-96, FIRST FLOOR, SECTOR-5, PANCHKULA
HARYANA
PHONES:[protected],2572931,2582931
(M) [protected],[protected],[protected]
FAX:[protected]
WEB SITE: www.dakshpharma.com
EMAIL: [protected]@hotmail.com



Dated 30.08.12

M/s Perfect Services,

M/s Lloyad Service Provider,

Dear Sir,


Good Morning,


We were lover of your LLOYAD Air Conditioning Units . In our Four offices having SIX UNITS OF LLOYAD AIR CONDITIONING UNITS . But this season has given US a very BITTER TEST of LLOYAD EQUIPMENTS and Services. We are sorry to put the facts before you the after Sale service situation which gives the PICTURE OF THE COMPANY.

The TWO Units which we have bought this year has created a havoc to us and we are bound to think for an alternate and put these units to Scrap or get the same replaced at your cost.After buying these units one or other faults has generated and whole season we are behind you. One Unit has repaired again that other unit has some problem. Your Repair team takes so long Time if replacement of any part is to be taken and by that one become frustrated to get rid of Lloyad Units.

Putting below the complaint which were lodged with your Service Team.

1.ID-LEEL[protected]
2.ID- LEEL[protected]
3.ID-LEEL[protected]
4.ID-LEEL-[protected]

1. First Unit - After buying First Unit , The Temperature display panel after Two days of installation has gone out of order and that has taken about several reminders through your Customer Care and Dealer to get the same repaired / replaced. It took ONE -MONTH to replace the Total display panel.

Why we should buy Lloyd Product ?
Why we buy Air Conditions ?

Just to give a good environment to work in the Scorching Heat but these Unit has become a Headache to Us. Again the Remote Control is not working and unit is running uncontrolled which may create an other fault.

2. Second Unit- First the Display Board was not working and unable to see the Temperature Control .Control board was changed after several Telephonic reminders. Now the Remote Control is not working from the last Ist August.Please check the above Complaint lodged. We have to direct switch off the Power Unit and can not change the Temperature required as per the season Condition.

Two days back your service engineers has visited and confirm to replace the remote control. It is know to GOD only when it will be replaced

We are sorry and bound to get replace these Units. We strongly place our resentment to take away these UNITS and get it replaced or re-embers the amount which we have paid to you to get replaced by other Brand Units.



If the action is not taken soon we are bound to take a legal path to act against it .





Regards,


S.N.Sharma,
M/s Altar Pharmaceuticals Pvt.Ltd.
Mob[protected] ,[protected]
Tel[protected]. Tele-Fax[protected]
Web--- www.dakshpharma.com



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Regards:
DAKSH PHARMACEUTICALS PRIVATE LIMITED.
SCO-96, FIRST FLOOR, SECTOR-5, PANCHKULA
HARYANA
PHONES:[protected],2572931,2582931
(M) [protected],[protected],[protected]
FAX:[protected]
WEB SITE: www.dakshpharma.com
EMAIL: [protected]@hotmail.com



--
--
Regards:
DAKSH PHARMACEUTICALS PRIVATE LIMITED.
SCO-96, FIRST FLOOR, SECTOR-5, PANCHKULA
HARYANA
PHONES:[protected],2572931,2582931
(M) [protected],[protected],[protected]
FAX:[protected]
WEB SITE: www.dakshpharma.com
EMAIL: [protected]@hotmail.com