[Resolved]  Loop Mobile — Conversion of Nos from Postpaid to Prepaid

Address:Mumbai City, Maharashtra

i had given the request to convert my nos from postpaid to prepaid on 28th feb 2010 and has given the photo, kyc and form as per the executive mahendra but the request has not been forwarded and the 2nd bill was generated which shows excess payment of Rs 62 which means the amount which was communicated to me was more than the normal.

after repeated follow also the nos was not converted and was told will get back but there was no revert.

Finally has given the request for cancellation as the 2nd bill has been generated and i have to pay Rs 530 .

if they can't service the customer why they are increasing there numbers?

Thanks
Santosh Gupta
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Bplmobile — conversion from post to prepaid

i live in lokhandwala area and my fone number is[protected]. i went to lokhandwala gallery to change my fone from post paid to prepaid. i went to the gallery on friday eve at 6.30. A girl there sent the request. but instead my fone got disconnected after a short while. i went again to check ,i was told by a boy, sarfarz,that by mistake instead of pre to post it got disconnected . will be o.k. by morning at 10. i went at 11 but another excuse till 4. i went at 4 the another excuse till 8.right now it is 7.30 p.m sat. my fone is still disconnected. you cant imagine my plight. i am working with film ,t.v. and keep getting calls but no call since last eve. i am lost. who will pay the loss. i will go to consumer court. very tensed. none their know their work.
Sir my BPl Phone Online Application
plese my nio is [protected] plese this no i want prepad ac plese
dear sir / madam mera bill payment baki hai mai bharna chahata hu . our mera no prepad karna hai to ho jayega kya plese mai bill pay kar raha hu no hai ...[protected]
I want to convert my prepaid mobile to postpaid, how to go ahead for this?


Tanvi Sawant
[protected]

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