[Resolved]  Loop Mobile — Harassment

Hello
I had purchased a Loop prepaid Sim Card from a dealer at Kalina on 10th March 2010 and submitted all my documents. However my outgoing services were barred from Sunday 14th March 2010. I again resubmitted the documents on Tuesday 16th March 2010 at the Loop Mobile Store in Malad-West and I was assured that my services would be activated within 24 hours latest by 11 AM. However even after expiry of 24 hours my number is still not activated and when I called up the contact center I am being told that it will take 16 more hours. I am a field guy and have no access to Landline so everytime I need to make a call I need to search for a STD PCO shop.
Can you please help me against the company as this is mental harrasment for me and also loss for my company as half of the time is spent on searching for STD PCO shop
Regards
Bharat
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Aug 14, 2020
Complaint marked as Resolved 
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I had subscribed for Loop Mobile No [protected] as a post paid customer and was assured that i can migrate to prepaid after 2 billing cycles. I cleared all my dues and after 2 billing cycles and applied to migrate to prepaid. I went to Loop Mobile Gallery at Fort Mumbai.I was given the form and told to submit certain documents. The next day I filled up the form and took the required documents. Then they ask for the original passport and the original PAN card for verification. The very next day I provided them with the same and was told that my No. will be converted to prepaid in a few hours.My no. was converted to prepaid by the evening and I went and refilled it. As soon as the cheque of my second bill as a post paid customer was cleared from my bank my out going call where bared. I have visited the gallery 3 times after that, every time they assure me that my outgoing will started within 2 hours.It has been 3 days now and my line is still not started. They Loop mobile assist people say that my documents have been rejected as there was no dealers stamp on it.I had taken the form from Loop Mobile Gallery Fort It is their duty to Affix their stamp, and if my application is rejected then why am I a prepaid customer now?. The application was to migrate to prepaid and if that is rejected then I should continue as a post paid customer. I am fed up of visiting their gallery hence this complian. Can you Do something about it?
I SPOKE TO YOUR ADVICER PARSHURAM REGARDING THE SCHEEM HE WAS NOT AT ALL INTRESED IN HELPING ME WHEN I ASKED THE SUPERVISOR HE ABBUSED ME AND DISCONNECTDE THE CALL MY NUMBER IS [protected] I AM YOUR CUST SINCE LAST 8 YRS I WANT YOU TO TAKE SOME ACTION AGAINST HIM OR I WILL DISCONNECT MY ALL OTHER NUMBER WITH YOU WHICH ARE [protected] [protected] [protected] [protected] AND MANY OTHER NUMBER WHICH MY FRIENDS AND RELATIVE ARE USING I SPOKE TO HIM TODAY AT 03:30
Plz Checked my all call records of yesterday night between 10pm to 1pm
Many(near by all) loop mobile executives are Maaadarchodd, bhen k lode, As_hols, Mother [censored]rs
because they asking me my problems, then i told my problem to them, then they disconnect my call many times.


I m using [protected] BPL /LOOP Mobile from Past 2 year ..having 4 connection with me...
but I am facing a very very very bad network Problem..at my Residence at Wadia estate, Bail bazaar, Kurla (W), Mumbai-70.
I cant receive or make a single call from my home, Bcoz there is no network..
I have to go out side my society to do the same...even cant recv SMS also & many SMS are loss/laps by your system, They blocked my all incoming sms
(SMS problem is From 05/01/2010 to now)..
There is no problem in my SIM card & Mobile(I checked)& not also in my Phone message setting & message inbox is empty...
I had done many complaints to mobile executives, but they not giving my resolutions, they many people giving me wrong information many times & different different statements about my problems.
They making me angry by disconnecting my calls.
Now they are not taking my complaint about SMS problem.
Pls take strict Action against that people who want only FOKAT KI SALARY..

maadarchod people award in loop mobile goes to:
Vinod Shah, Sohail, & Senior executive Vinod
this people disconnect my calls without any reason yesterday night between 10pm to 1am..

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