[Resolved]  Loop Mobile - Corporate Billing Card — Increasing Network Issues - No resolution

Hi i musing bpl from last 6month but i regraly facing a call drop problem most prbebly in a evening time i complint in customer care & gallary but they guys r not giving proper response in this.

My mobile no. is [protected]. About a month bank i requested GPRS activation the same is done but i am still not able to browse. When I contact mobile assist on [protected], firstly the executive starts asking for details which are not known to me personally because it is a corporate membership and bills are paid by my company.Then I have to give up because i am not allowed to talk to settings or network (technical departments). Some good executive connects me to the technical department, then he tells me that the settings are done and it is a network issue. However, for my bad luck i have not been able to contact network department (not being allowed by executive). All that happens is some docket nos are given if the matter is referred to Corporate Sales Department. Nobody calls you up and tries to settle your issue.

I was told by Mr. Kishor ( agent loop mobile) that you have 1GB free internet usage for every month. But still I am not getting this service since last 3months And when I called to customer care then they are telling me that this service is not activated on your mobile no. & im not getting proper response from them
So I request you please activate this service & call back me.
Mobile no. [protected] ( Corporate card )

Hi my name is rohit ravi ramath and my no is [protected] . I am hear to discuss my bill . For the last two months i have been geting charged with some extra charges such as roaming charges and vas charges . In the month of September 2011 i was charged with roaming charges for the amount of rs30 even though no roaming facility was needed and then the next billing statement was received i was charged for vas charges for rs30. So i spoke with one of your costumer relation rep and i was told that some download was made from my phone . So i informed the rep that i did not make any
downloads. So i request u to clarify the issue and reply .

i want to activate 98 internet plan on my loop mobile . My number is [protected].
i request you please activate this service & call back on this number.

Non refund of deposit & credit balance

Name : Akshay Kothari Mobile No. : [protected] A/C No.: 1.252620 Customer i.d : 99923 Deposit : Rs. 3, 000/- Excess bill payment collected : Rs. 421/- Total balance due: Rs. 3, 421/-