Hi,
I am loop mobile prepaid customer since almost more than 2 years, but i am really pissed of by the service provided by Loop mobile.
Recently i lost almost like Rs. 120 /- without any reason. (20 Rs. daily for 5-6 days).
I called up Customer Care and asked for explanation, they said that you have activated Weekly pack....which i am not at all aware about.
They just said that, while surfing web from your mobile, you must have click any unwanted link which in turn activated your weekly pack.
Boss....I am not computer engineer and not so novice that i don't know where to click and where not to.
No when i asked customer care person to deactivate the weekly pack, he took my service request and assured me that this pack will be deactivated shortly.
Within next 24 hours, again my 20 Rs. was deducted from my account....What the hell?
Again when i called and explained them whole scenario.....he said....i assure you your balance will not be deducted any more?
And this is not for the first time.....Before this in month of dec- jan i lost 75 Rs....by just saying that i have activated Hungama Pack or Mantra Pack every day...even without my knowledge.
Can you please explain why is this happening? Was this information helpful? | 
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